The UK's Online Retail Association
For more than 20 years, IMRG has been the voice for the online retail industry in the UK.
Our membership community comprises businesses of all sizes - multichannel and pureplay, SME and multinational, as well as suppliers to the industry. We support retailers through a range of activities including market tracking and intelligence, benchmarking, best practice events and policy work.
Want to find our more? Register your interest about IMRG or call +44(0) 203 696 0980.
Latest news: Every year we run the the IMRG UK Home Delivery Survey to help us understand how shopper perceptions and requirements relating to delivery are evolving - help us promote this so you can understand exactly what your customers want.
IMRG Omnichannel Connect Conference - May 2015
This conference addresses the central challenges of omnichannel, using IMRG’s unique data to set the scene for how industry is performing.more
Indexes & Data
Keep up with online retail trends and developments on a monthly basis with our range of tracking Indexes. more
Reports & Learning
We produce a range of custom reports using our unique market intelligence, focusing on key areas of e-commerce such as supply chain, policy, social media, cross-border expansion and many more. more
What's the Latest
Areas of Interest
The online retail industry is extremely complex; in order to succeed, retailers need to provide the kind of experience that both satisfies the existing expectations of their customers and keeps pace with changing trends and behaviours. This section partitions industry market intelligence and best practice into dedicated areas of interest.