The UK's Online Retail Association

For more than 20 years, IMRG has been the voice for the online retail industry in the UK.

Our membership community comprises businesses of all sizes - multichannel and pureplay, SME and multinational, as well as suppliers to the industry. We support retailers through a range of activities including market tracking and intelligence, benchmarking, best practice events and policy work.

Want to find our more? Register your interest about IMRG.

Latest news: Britain is back to spending on big ticket items as consumer confidence is on the up. Click here to read more.

Make sure you sign up for the final #IMRGConnect event of 2014, held at the ILEC Centre, London, on 17 September 2014. Whether you want to find out the latest on international trading or advice on how to realise the potential of cross-border e-commerce, this one day conference will help clarify all your questions. To find out more and register your interest click here.  


IMRG eCommerce Network

Next Event

International Connect Conference - September 2014
Cross-border trading represents a huge opportunity for retailers. The last #IMRGConnect of 2014 will cover cross-border / cross-barrier – what is working and why?more

Indexes & Data

Keep up with online retail trends and developments on a monthly basis with our range of tracking Indexes. more

Reports & Learning

We produce a range of custom reports using our unique market intelligence, focusing on key areas of e-commerce such as supply chain, policy, social media, cross-border expansion and many more. more

What's the Latest

Top 5 Strategies to Entice Price-sensitive buyers
13 August 2014
Content, technology and e-commerce solutions provider Lumina Datamatics offer tips on how to entice …

VisualDNA Announces Integration With Adobe Analytics, Enabling Deeper Insight And Understanding Of Online Customer Engagement
12 August 2014
VisualDNA, the fast-growing predictive analytics company, today announces its integration with Adobe…

What are the "Game Changers" in eCommerce?
06 August 2014
A brief run-down of our favourite points raised at the IMRG e-retail conference 'Connect' this July.

Q&A with #IMRGConnect Keynote Justin Lodge, Head of New Market Development at
01 August 2014
We had a chat with Justin Lodge, Head of New Market Development at
IMRG content

Areas of Interest

The online retail industry is extremely complex; in order to succeed, retailers need to provide the kind of experience that both satisfies the existing expectations of their customers and keeps pace with changing trends and behaviours. This section partitions industry market intelligence and best practice into dedicated areas of interest.

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A Tale of Two Cities - Competition or Collaboration between E-commerce and the High Street?
04 July 2014
The worst of times for the High Street, the best of times for consumers, is this then just another t…
IMRG UK Consumer Home Delivery Review
08 May 2014
The IMRG UK Consumer Home Delivery Review is a study of online fulfilment requirements. As well as e…
Mobile and Email Marketing Trends
09 April 2014
IMRG's Chief Information Officer Tina Spooner looks at key trends in email marketing (members only).
IMRG Clear Returns Quarterly Fashion Returns Review
14 February 2014
The first IMRG Clear Returns Quarterly Fashion Returns Review enables the fashion sector to track a …