The UK's Online Retail Association

For more than 20 years, IMRG has been the voice for the online retail industry in the UK.

Our membership community comprises businesses of all sizes - multichannel and pureplay, SME and multinational, as well as suppliers to the industry. We support retailers through a range of activities including market tracking and intelligence, benchmarking, best practice events and policy work.

Want to find our more? Register your interest about IMRG or call +44(0) 203 696 0980.

Latest news: Members can download the UK and China Cross-Border Trading Guides - to find out more click here.


Next Event

IMRG Fashion Connect Conference - February 2015
The first Connect Conference of IMRG will explore the business of online fashion and tailoring a seamless customer experience.more

Indexes & Data

Keep up with online retail trends and developments on a monthly basis with our range of tracking Indexes. more

Reports & Learning

We produce a range of custom reports using our unique market intelligence, focusing on key areas of e-commerce such as supply chain, policy, social media, cross-border expansion and many more. more

What's the Latest

What have we learned the week that was 24 October 2014?
24 October 2014
Was it a good week? A bad week? An 'erm' week? We take a look at the good, the bad, and the 'erm' du…

Practicology launches ecommerce and multichannel professional training courses accredited by online retail association IMRG
21 October 2014
IMRG, the industry association for UK e-retail, has appointed Practicology as an accredited training…
press release

Half of consumers will order Christmas gifts online just days before the 25th
20 October 2014
Almost half (48%) of UK online shoppers have made an online purchase with a retailer based outside t…
press release

What have we learned the week that was 17 October 2014?
17 October 2014
Was it a good week? A bad week? An 'erm' week? We take a look at the good, the bad, and the 'erm' du…

Areas of Interest

The online retail industry is extremely complex; in order to succeed, retailers need to provide the kind of experience that both satisfies the existing expectations of their customers and keeps pace with changing trends and behaviours. This section partitions industry market intelligence and best practice into dedicated areas of interest.

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Warm weather behind slowest growth in online sales since 2010
15 October 2014
The latest figures from the IMRG Capgemini e-Retail Sales Index have unveiled that annual UK online …
IMRG Keynote presentation: Justin Lodge
18 September 2014
Download the Keynote presentation by Justin Lodge, Head of Developing Markets at IMRG Connect on 17 …
IMRG content
IMRG Valuing Home Delivery Review 2014, supported by Blackbay
26 August 2014
Failed online deliveries will cost more than £¾BILLION this year - download the full review here.
A Tale of Two Cities - Competition or Collaboration between E-commerce and the High Street?
04 July 2014
The worst of times for the High Street, the best of times for consumers, is this then just another t…