The UK's Online Retail Association
For more than 20 years, IMRG has been the voice for the online retail industry in the UK.
Our membership community comprises businesses of all sizes - multichannel and pureplay, SME and multinational, as well as suppliers to the industry. We support retailers through a range of activities including market tracking and intelligence, benchmarking, best practice events and policy work.
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Latest news: Chairman James Roper and Managing Director Justin Opie were in China last week for IMRG's trade mission, Catch The Dragon. To keep up-to-date with findings from the Far East, click here.
IMRG will have a big presence at the Internet Retailing Expo 2014 (26-27 March). Not only will we have our invaluable Knowledge Lounge at the event, our man Andrew Starkey will chair an afternoon conference about logistics. More info here.
Don't forget to register your place at the next #IMRGConnect on 21 May, 'Voice of the consumer'. Click here.
IMRG host a busy programme of events throughout the year, from day-long conferences for hundreds of attendees to focused seminars and retailer-only roundtables. more
Indexes & Data
Keep up with online retail trends and developments on a monthly basis with our range of tracking Indexes. more
Reports & Learning
We produce a range of custom reports using our unique market intelligence, focusing on key areas of e-commerce such as supply chain, policy, social media, cross-border expansion and many more. more
What's the Latest
Areas of Interest
The online retail industry is extremely complex; in order to succeed, retailers need to provide the kind of experience that both satisfies the existing expectations of their customers and keeps pace with changing trends and behaviours. This section partitions industry market intelligence and best practice into dedicated areas of interest.