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Each month IMRG publishes exclusive articles by leading industry thinkers on a range of topics of interest to e-retail professionals.
20 November 2009
The Retail Revolution
One year on from the collapse of Lehmann Brothers and the quick slide into a global recession, there is no doubt that the subsequent shift in consumer shopping behaviour has changed the retail landscape permanently. A recent study Yahoo!...
...more
22 October 2009
The End of the Beginning
We have reached the end of the beginning for eCommerce. Ten years of meteoric online sales growth driven by rapid consumer adoption of internet access and browser technologies has changed the retail landscape forever. With UK broadband...
...more
28 September 2009
The Multichannel Challenge
There is no doubt, it has been bonanza time over the past decade for retailers operating transactional websites as growing numbers of consumers have embraced online shopping. The good news is that the party should continue because as retailers...
...more
24 August 2009
Protecting Your Brand Online and Creating Greater Customer Confidence
Another month passes and yet another ‘new’ case of fraud online. Apparently just because a website has a .co.uk URL it need not belong to a UK based company. The poor victim this time bought trainers from such a website, only to find they were counterfeit when they arrived. His somewhat late detailed review of their website noted that it did not have a UK address nor contact number, so in his words “I should have known better”.
...more
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