The IMRG Capgemini Index tracks 'online sales', which we define as 'transactions completed fully, including payment, via interactive channels' from any location, including in-store. These sales are predominantly internet-based today, but the Index remains ready to record e-retail sales conducted via whatever interactive channels the market may embrace in the future.

Participation in the IMRG Capgemini Index is available to reputable e-retailers of all sizes. For further details, or to participate in the survey, please contact market@imrg.org.

• 20 October 2009
  IMRG/Capgemini Sales Index: October 2009
  E-retail growth slows to 7.6%, the lowest ever recorded since the Index launched. UK web shoppers spent an estimated £3.89 billion in September. Q3 growth up 13% year-on-year and year to date the Index has increased 14%. The average online conversion rate in September was 3.5%. Download as PDF
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• 21 September 2009
  IMRG/Capgemini Sales Index: September 2009
  Index grows 16% year-on-year, reaching 4961. E-retail sales down 10% from July, in line with similar trends seen during August in recent years. Average yearly e-retail growth since January is 15%. UK consumers spent an estimated £31 billion online between January and August. Download as PDF
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• 24 August 2009
  IMRG/Capgemini Sales Index: August 2009
  The UK online retail market grew by 17% in July, compared to July 2008, driven by continuing strong sales of clothing, accessories and electrical goods. The IMRG Capgemini Index reached 5531, showing a higher than average monthly growth of 16% for the month of July Download as PDF
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• 16 July 2009
  IMRG/Capgemini Sales Index: July 2009
  The IMRG Capgemini Index reveals that online retail sales rose 12.3% year on year in June, showing an improvement from May, when e-retail sales grew just 8.2%. Download as PDF
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• 16 June 2009
  IMRG/Capgemini Sales Index: June 2009
  The growth in online shopping fell in May in line with high street sales and footfall. E-retail annual growth was just 8.2%, the lowest ever recorded by the Index, while total retail sales grew by just 0.8%, according to the British Retail Consortium, and retail footfall to stores slumped by 5.1% compared to the same month last year, as reported by the Retail Traffic Index. Download as PDF
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• 15 May 2009
  IMRG/Capgemini Special Anniversay Index: May 2009
  The IMRG Capgemini Index has recorded a staggering growth of over 5,000% since it launched in April 2000. During the same period the ONS Retail Sales Index, which tracks UK high street sales, recorded a growth of just 21%. In the past 9 years UK internet shoppers have spent an estimated £200 billion online, rising from £0.8 billion in 2000 to an estimated £43.8 billion last year. Download as PDF
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• 20 April 2009
  IMRG Capgemini Sales Index: April 2009
  The Index reached 5106 in March, an increase of 19% compared to the same month last year. However, the year-on-year growth is the lowest recorded for March since the Index began, indicating that online sales are still growing but at a slower rate than previously seen. Download as PDF
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• 13 March 2009
  IMRG Capgemini Sales Index: March 2009
  Online retail sales growth continued to slow during February, with the Index recording a year-on-year increase of 13% . This is the second-lowest yearly growth the Index has recorded since its launch in April 2000.The Index reached 4690... Download as PDF
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• 17 February 2009
  IMRG Capgemini Sales Index: February 2009
  The Index reveals UK online retail sales increased 19.3% in January, compared to January 2008. This is significantly below the 75% year-on-year growth seen in January 2008. However, last month the Index reached a record high for January, reaching 5292, and the 19.3% year-on-year growth is higher than the 15% average growth seen in the second half of 2008. Download as PDF
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• 15 January 2009
  IMRG Capgemini Sales Index: January 2009
  The Index reveals e-Retail sales increased by 14.2% in December, compared to December 2007, The Index reached 6068 which is down 1.5% from November 2008. Download as PDF
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• 15 December 2008
  IMRG/Capgemini Sales Index: December 08
  The IMRG Capgemini e-Retail Index reached a record level in November, increasing 25.7% from the previous month and up 16.2% from November 2007. The Index stood at 6162, up from 4901 in October. Download as PDF
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