NEWS

• 17 May 2013
  Morrisons to launch online shopping with Ocado
  Morrisons, the UK’s fourth largest supermarket chain, has agreed a deal with online grocer Ocado that will enable it to launch an online grocery service early next year....more
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• 22 April 2013
  Online sales break £1bn barrier at John Lewis
  John Lewis has revealed that annual online sales have reached £1bn for the first time, a year ahead of the department store retailer’s own forecast....more
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• 27 March 2013
  Internet slowdown following DDoS attack
  Millions of internet users around the world have been affected by slow speeds, following a row between an anti-spam group and a web-hosting company....more
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• 08 March 2013
  Online sales soar over 40% at John Lewis
  Department store John Lewis reports online sales soared 40.8% in the year to 26th January to £959m, with its online operation now accounting for over 25% of its business....more
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PRESS RELEASES

• 24 May 2013
  Shoppers experience symptoms of ‘grief’ after a poor online shopping trip
  Buying clothes online but getting it wrong triggers a complex series of emotions that closely resemble the grief cycle, new research has found.  While most unlikely to be as intense as mourning, the cycle of emotions that afflict a disappointed shopper can be mapped easily against the accepted Kübler-Ross model for the ‘five stages of grief’....more
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• 23 May 2013
  WorldPay Helps Companies Beat the International Payments Trap
  WorldPay, a global leader in payment processing, risk and alternative payments, has launched Bankout, a service that gives merchants the ability to make cost-effective, low-value cross-border payments with guaranteed amounts delivered to recipients and no receiving bank charges...more
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• 22 May 2013
  Local stores remain important part of the community
  Convenience stores and corner shops are an important part of the local community, providing a high quality experience that the majority of residents feel is at least on par with that of large supermarkets.
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• 22 May 2013
  City Link to launch two new cross border small packet services powered by Bpost International
  City Link is expanding its product offering to include cross border small packet delivery – a first for the premium express parcel carrier.
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COMMENTS

• 15 May 2013
  “SOCIAL” – what does this mean in ecommerce?
  Humans are social animals (well most of us); and shopping on the high street is a social activity (normally).  We like the buzz of the crowd, the trip out with friends, and the trusted opinions and recommendations of our purchasing partners and shop assistants. But online, ecommerce can be a lonely activity.
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WHITE PAPERS

• 21 May 2013
  Kount Mobile Survey
  The report, conducted by Kount, the Fraud Practice LLC and CardNotPresent.com offers unique insight into the ever growing mobile channel for retailers looking at the mobile payments channel, its current uptake, and what the future holds. This is invaluable data helping to inform retailers and those serving them – knowledge is king and may just give retailers the edge....more
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• 03 May 2013
  IMRG UK Consumer Home Delivery Review 2013
  The IMRG UK Consumer Home Delivery Review 2013 examines the ‘delivery’ perceptions and needs of UK online consumers in fine detail. Tracking 50 questions over a 5-year period, the survey reveals trends and insights that e-retailers and e-logistics organisations will find critical in helping them develop fulfilment solutions that match the needs of their customers....more
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