Our website content policy is that anything we post must be relevant to the development of the online retail industry, or outlining best practice in some way. This means we can no longer include contract wins (unless affecting industry as a whole). This is to ensure a level of consistency to the information provided on the IMRG site. If you’re not sure whether content is appropriate for the site, please forward to press@imrg.org.

• 09 May 2013
  Online Retailers Enjoy Fourth Year of PCI DSS with Chapter Eight Platform
  Award-winning ecommerce specialist Chapter Eight has today announced its success in completing a fourth PCI DSS level 1 audit, demonstrating its commitment to data security....more
•  
• 09 May 2013
  Profitero Launches Weekly Supermarket Basket and Promo Tracker
  Profitero, the leader in competitive pricing intelligence, today launched its Weekly Supermarket Basket and Promo Tracker, which compares the prices of 35 branded everyday household items across the 5 leading online grocers: Tesco, Sainsbury’s, Waitrose, Ocado and Asda, as well as the number of promotions....more
•  
• 08 May 2013
  SwipeZoom and SecureTrading take online retail global
  SwipeZoom, the global e-commerce enabler, and leading independent payment processor SecureTrading, today announced their partnership to enable online retailers to seamlessly and securely operate on a global scale....more
•  
• 01 May 2013
  SecureTrading and Payonomy join forces to boost sales
  SecureTrading, the UK’s leading independent payment services group has entered into a partnership with Payonomy Payments to provide a secure Salesforce payment application....more
•  
• 01 May 2013
  Automated data cleansing bureau receives further improvements
  The latest version of the online data cleansing bureau, Smartcleanse v2.1 has been released by Tracesmart, one of the UK’s foremost specialists in data intelligence. Unique in the market place, the Smartcleanse bureau enables the remote management of data cleansing and enrichment processes via a secure web portal....more
•  
• 26 April 2013
  FACT-Finder offers deeper eCommerce insight with launch of Customer Excellence Programme
  Leading European search and navigation specialist FACT-Finder has launched a range of in-depth consulting services aimed at helping retailers optimise the performance of their online stores....more
•  
• 26 April 2013
  Top Logistics, Transport & Supply Chain Employers come together to create innovative Smart Business
  An unprecedented number of major employers spanning the logistics, transport and supply chain sectors have collaborated to form the Smart Business Academy and lead a sector-wide bid for Employer Ownership of Skills funding.
  ...more
•  
• 25 April 2013
  Adyen Shuttle to Process Mobile Point-of-Sale Payments at TNW Conference 2013
  Adyen, the global payments solutions company, has announced that Shuttle, its popular chip & PIN mobile point-of-sale solution, has been selected to process mobile point-of-sale ticket sales at TNW Conference 2013, The Next Web’s flagship European conference in Amsterdam. Shuttle will also be used to process payments for food and beverage purchases at the conference, which is attended by around 2500 visitors and all the hottest startup companies globally between 25 -26th April 2013.
  ...more
•  
• 24 April 2013
  hybris Delivers Integration with Adobe Marketing Cloud available through hybris Extend
  Hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, today announced that Adobe® Analytics, a key component of Adobe Marketing Cloud, has been integrated with hybris Commerce Suite to enhance digital marketing including measurement, segmentation, targeting and optimisation.
  ...more
•  
• 23 April 2013
  Ukash receives queen's award for enterprise for third year running
  Ukash, the global e-money network, has been honoured in the Queen’s Awards for Enterprise for the third consecutive year for its outstanding contribution to International Trade....more
•  
• 22 April 2013
  British clothing designer Tiffany Rose wins Queen’s Award for Enterprise
  British fashion designer Tiffany Rose Ltd has been named as the winner of a Queen’s Award for Enterprise 2013, in recognition of outstanding international sales of its British designed and manufactured special occasion maternity wear brand.
  ...more
•  
• 19 April 2013
  68% of Online Retailers now offer Next Day Delivery
  London, England – 19th April 2013, MICROS, the leading provider of enterprise technology solutions to the retail and hospitality industries worldwide, today announces the launch of the 2013 Online Retail Delivery Report.
  ...more
•  
• 18 April 2013
  Virtual fitting room provider Fits.me takes £5m in Series A funding
  Fits.me today announced total Series A investment in the company of close to £5 million.  Series A investment has been subscribed by existing investor SmartCap, with new participation from Conor Venture Partners, Fostergate Holdings Limited and The Entrepreneur’s Fund....more
•  
• 18 April 2013
  eBay Announced as Title Sponsor and Keynote Speaker at ChannelAdvisor Catalyst Europe
  ChannelAdvisor, a leading provider of cloud-based ecommerce solutions that enable retailers and manufacturers to increase global sales, today announced that eBay, the UK’s largest online marketplace, will return as the Title Sponsor and keynote speaker at Catalyst Europe, being held the 3-4 of June at London’s exclusive Park Plaza Westminster Bridge....more
•  
• 17 April 2013
  Most online retailers see false ‘lost goods’ claims as a threat but few have strategy to cope
  Vast majority of etailers believe fraudsters are siphoning off profits but firms have yet to confront the issue, research from Retail Knowledge and Transactis shows.
  ...more
•  
• 16 April 2013
  WorldPay and Intershop partner to deliver complete eCommerce solution
  WorldPay and Intershop, a leading provider of eCommerce solutions have today announced a partnership which will see WorldPay’s payment gateway and risk services integrated with the Intershop 7 platform....more
•  
• 16 April 2013
  Multi-Million Pound Investment in New Hub
  Leading consumer delivery specialist Hermes is investing in a new purpose built, 15,000 square metre, state of the art parcel distribution hub in Warrington to support the spectacular growth the company has experienced over the past few years. The new £25 million hub will have a capacity of around 560,000 parcels a day – almost 3 times that of Hermes’ existing site in Warrington – and will create 60 new jobs.
  ...more
•  
• 15 April 2013
  Mobile barcode tech from NetDespatch speeds in store collections for CollectPlus
  NetDespatch has developed an innovative new barcode service for use on mobile devices to make it easier for customers to collect parcels from in-store collection points. Online shoppers are automatically sent a unique barcode embedded in an email or text message when their purchases arrive in their chosen pick-up location. This barcode is then scanned by the shopkeeper on collection, significantly reducing transaction time at the till, securely identifying the parcel, and ensuring that the person collecting the parcel is authorised to do so....more
•  
• 10 April 2013
  Investment signifies Credorax’s entrance into Japan’s Card-Not-Present (CNP) arena
  Credorax, the Smart High-Tech Acquirer for online merchants and Payment Service Providers (PSPs), today announced that the company has received an investment from Mobile Internet Capital, Inc. 
  ...more
•  
• 08 April 2013
  New Product Guide and Video from Woodway UK
  Woodway UK have just launched their new Packaging Product Guide. With eight easy to navigate sections, split by dividers, this new collateral highlights the extensive range of products offered by Woodway....more
•  
• 04 April 2013
  Mobile Fraud Survey Shows Differing Approaches as Retailers Brace for Mobile Surge
  – A recently released survey shows retailers and payment industry professionals universally believe mobile revenue will continue to grow substantially, with projections varying considerably by industry and company size. These segments also approach mobile payments and fraud protection differently from one another, according to the Mobile Fraud Survey conducted by Kount, Inc., The Fraud Practice LLC, and CardNotPresent.com.
  ...more
•  
• 02 April 2013
  RED AND FIS TO DELIVER FRAUD MANAGEMENT SOLUTIONS IN FAST GROWING LATIN AMERICAN MARKETS
  ReD, a leading global provider of fraud prevention services, has announced that it has signed an agreement with FIS™, the world’s biggest provider of banking and payments technology, to provide enhanced fraud management solutions in Latin America and the Caribbean.
  
  ...more
•  
• 02 April 2013
  Tracesmart announces Email address database now live in TraceIQ v2.3
  Continually enhancing its product range, consumer intelligence provider Tracesmart has announced the launch of version 2.3 of its flagship tracing and investigation software; TraceIQ. This latest release incorporates an email database which powers a reverse search function that will allow its users to locate a person’s contact details from an email address.
  ...more
•  
• 28 March 2013
  GlobalCollect Releases Quarterly International Video Gaming Payments Intelligence Report
  Original research shows critical importance of alternative payment methods for monetizing free-to-play games, accounting for 37% of revenues....more
•  
• 28 March 2013
  Ingenico announces an agreement for the acquisition of Ogone
  Ingenico, leading worldwide provider of payment solutions, today announced it has reached an agreement in principle with Summit Partners to acquire Ogone, the leading pan-European online payment services provider for an enterprise value of € 360 million....more
•  
• 28 March 2013
  Kount Adds TeleSign Phone Authentication and Data to Award-Winning Fraud Platform
  Kount, an industry-leading provider of fraud detection and prevention technology, and TeleSign, Internet security and authentication leader, today announced the integration and availability of TeleSign products in the Kount platform. Kount Complete now integrates TeleSign phone data and authentication products, enabling merchants to access multiple fraud signals within a single view....more
•  
• 28 March 2013
  hybris First to Power All Channels from Single Commerce Platform
  hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, announces today the latest major release of the hybris Commerce Suite—the first commerce platform to give B2B and B2C organisations true omni-channel capabilities on a single technology stack....more
•  
• 28 March 2013
  payworks and Credorax team up to provide full service Chip and PIN payment solutions
  payworks, a provider of a white label mobile payment processing platform for payment providers, and recent Merchant Payments Ecosystem award winner, today announced that it has selected Credorax as an acquirer for its Chip & PIN mobile payment processing platform....more
•  
• 28 March 2013
  Online Retailer Occa-Home Announces Top Board Appointment
  Following investment from retail specialists and ASOS backers, The William Currie Group, online designer home-wares retailer Occa Home today announced the appointment of Robert Willett to the Occa Home Board....more
•  
• 28 March 2013
  Online Home Interiors Retailer, Occa Home, is Shortlisted for PayPal Etail Awards 2013
  Occa Home, the fast growing online interiors website, was today named as a finalist in The Paypal Etail Awards 2013. The awards, presented by Drapers and Retail Week, recognise the very best online retail has to offer. "This year the quality of entries was better than ever so being shortlisted is a great achievement," said Laura Dalton of Emap, the event organisers....more
•  
• 28 March 2013
  Fits.me moves into top gear with bold new Virtual Fitting Room
  Solving the ‘online fit’ problem became easier for clothing retailers today with the launch of Fits.me’s all-new virtual fitting room and its brand new Fit Advisor size recommendation engine....more
•  
• 26 March 2013
  Group Buying Ahead of the Mobile Curve
  It is no secret that mobile commerce has shown considerable growth over the past couple of years. In this time, Affiliate Window has seen a staggering increase in traffic and transactions across the network occurring on a mobile device. While we have seen a number of advertisers within the retail arena benefit from developing their mobile presence, one sector that has really lent itself to mobile commerce is group buying....more
•  
• 22 March 2013
  CitySprint launches the UK's first same day delivery booking and tracking app, ‘MyCourier’
  CitySprint, the UK’s largest same day distribution company, today announces the launch of its new app, ‘MyCourier’, which enables credit card users and account customers to manage their same day deliveries in real time, anytime, anywhere....more
•  
• 21 March 2013
  Tracesmart receives DataSeal stamp of approval
  Tracesmart further demonstrates its commitment to data security and management with the addition of the DataSeal award. The leading consumer data specialist has substantiated its high standards in Information Security Management System (ISMS) following confirmation of its DataSeal stamp of approval to accompany its ISO27001 certification achieved in 2010....more
•  
• 21 March 2013
  Accordance joins IMRG, the e-commerce association
  Accordance, the VAT consultancy which specialises in VAT related to the e-commerce industry, has joined IMRG, the industry association for online retail. IMRG supports the development of e-commerce strategy; promotes best practise within the industry and aims to maximise the profitability of its members businesses by making sure its members are fully aware of both the UK and international markets; and put members in touch with relevant solution providers which can help nurture their business to enable them to expand into new territories.
  ...more
•  
• 19 March 2013
  GlobalCollect expands Asia Pacific presence in support of booming e-commerce market
  Company establishes office in Shanghai and announces plans for further expansion in Beijing, Japan and Australia to support regional customer growth
  ...more
•  
• 19 March 2013
  RED INTEGRATES DISCOVER’S VERIFY+ WEBSERVICE TO DELIVER ENHANCED CUSTOMER AUTHENTICATION SERVICE THR
  ReD, a leading global provider of fraud prevention and payment services, has collaborated with Discover to provide customers of its ReD Shield® real-time fraud prevention service with a direct interface to the Discover Verify+ WebService, for purchase data authentication. ReD Shield is the first online fraud prevention service to incorporate this functionality.
  ...more
•  
• 18 March 2013
  Software as a Service solutions underpin booming growth at NetDespatch
  Marlow, UK, 18 March 2013 – NetDespatch, a leading supplier of IT integration solutions for postal and parcel carriers, has continued to buck the economic trend after announcing that transactions using its web services once again doubled in 2012.
  ...more
•  
• 15 March 2013
  Can we Kount on your vote?
  US based online fraud prevention specialist Kount needs your vote. Kount’s award winning patented service Kount Complete™ has been nominated for Best Overall Fraud Solution at the 2013 Cardnotpresent.com awards.
  ...more
•  
• 15 March 2013
  hybris and Royal Cyber Form Strategic Global Alliance
  hybris, the world’s fastest-growing commerce platform provider ranked “leader” by leading global analyst firms, today announced that it has formed a strategic global alliance with Royal Cyber, a modernised e-business solutions provider specialising in software deployment. The partnership will bring together Royal Cyber’s worldwide expertise in the provisioning of innovative, customised e-business solutions with the market-leading hybris Commerce Suite. Benefitting from hybris’ B2B and B2C expertise, Royal Cyber customers will also profit from hybris Commerce Accelerator, enabling them to have their online stores, information systems and sales portals fully operational in as little as four months, providing a faster time to value....more
•  
• 15 March 2013
  Myhermes achieves significant annual growth with doubling of parcel volumes
  myHermes, the online delivery solution for eBay Powersellers, Amazon Marketplace sellers, retailers and consumers, experienced a strong 12 months with the number of parcels handled by the online delivery service more than doubling to 3.6 million. The volume was boosted by the launch of myHermes ParcelShop as well as the increasing number of retailers using myHermes as a reverse logistics solution for the return of unwanted online purchases....more
•  
• 15 March 2013
  Tracesmart and Mortascreen form partnership to launch new suppression file
  Smartdepart, a new gone away suppression product is being launched to offer marketers a verified, more cost effective solution to identify with customers and prospects that have moved house....more
•  
• 15 March 2013
  New UK eCommerce Report Helps Retailers Optimise Order Acceptance
  The survey of 200 UK merchants revealed clear opportunities for businesses to identify and convert valid orders faster, whilst further streamlining their manual review processes. According to the report, retailers reject a significant proportion of eCommerce orders, some of which may be valid. Furthermore, merchants reported that, on average, they manually review a quarter of eCommerce orders; however they ultimately accept over two thirds of these transactions.
  ...more
•  
• 13 March 2013
  HERMES CHOOSES CARTWRIGHT FOR IMPROVED FUEL ECONOMY
  Hermes, the leading UK consumer delivery specialist, has recently ordered 300 Fastback trailers from Cartwright. The new 13.6 metre Fastback trailers are part of a fleet replacement programme and have been selected to improve fuel consumption, reliability and help reduce Hermes’ carbon footprint and impact on the environment....more
•  
• 12 March 2013
  eClerx to Take Stage with Dell & House of Fraser at Retail Week Live 2013
  eClerx, a leading  Knowledge and Business Process Outsourcing company providing operational support, data management and analytics solutions to 50+ Global Fortune 1000 clients, will present at the prestigious Retail Week Live 2013 along with Dell and House of Fraser on Thursday March 14, 2013 at 2pm GMT
  ...more
•  
• 11 March 2013
  Charity Micro-donations get a MICROS sized boost
  Leading information technology solutions provider MICROS Systems, Inc have today announced that they have joined the Pennies movement.   The hospitality and retail industries specialist are including Pennies, the electronic charity box, in future releases of their Retail-J POS software, which will enable many more organisations to offer the micro-donation option to their customers....more
•  
• 08 March 2013
  New Bronto software solution helps retailers drive revenue with highly personal remarketing
  Bronto Software has launched updates to its leading marketing platform for commerce that enable retailers to import past-purchase data from any e-commerce or order system and create relevant marketing campaigns that deliver more revenue and customer loyalty. The new functionality allows marketers to utilise prior order information, including the specific products purchased online or in-store, to inform customer analysis, segmentation, marketing and reports. Past-purchase data is integrated with the core functions of the Bronto Marketing Platform so marketers can quickly build segments and execute and track more effective campaigns.
  ...more
•  
• 07 March 2013
  hybris Software Raises $30 Million Investment from Meritech, Greylock and Huntsman Gay
  Hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, today announced that it has secured a $30 million investment from Meritech Capital Partners, Greylock Israel, both new shareholders in the company, and existing investor Huntsman Gay Global Capital (HGGC), which has been the company’s largest investor since 2011.
  ...more
•  
• 07 March 2013
  Ensighten’s Latest Tag Management Products Deliver Advances For Marketing Optimization for Ice.com,
  Ensighten, innovator of Real-Time™ Tag Management Systems, is rapidly advancing marketers toward their goal of precisely targeted presentation of information and offers for website visitors through scalable and effective use of advanced optimization tools.
  ...more
•  
• 06 March 2013
  Akamai Releases Third Quarter 2012 'State of the Internet' Report
  More than 680 million unique IP addresses connected to Akamai Intelligent Platform. Observed attack traffic originated from more than 180 countries or regions. Observed Distributed Denial of Service attacks against banking industry reached total traffic levels of 65 Gbps. High broadband (>10 Mbps) adoption reached 11 percent and broadband (>4 Mbps) adoption reached 41 percent globally
  ...more
•  
• 06 March 2013
  WorldPay has today announced the acquisition of the YESpay group of companies.
  

  The combined service will allow WorldPay and YESpay merchants to offer omni-channel shoppers with a single payment service operating in-store, online and on mobile. Using YESpay’s technology, WorldPay will offer its UK merchants a complete payment service, including acquiring, card processing and payment terminals integrated with point of sale systems.

  ...more
•  
• 05 March 2013
  Skype expands collaboration with WorldPay to offer QIWI services to customers in Russia
  WorldPay and Skype have today expanded their relationship to process payments using QIWI services in the Russian market. The agreement means that WorldPay will enable Skype to offer Russian customers the ability of pay via QIWI. Russian users can now purchase Skype Credit by initiating a payment directly using QIWI on the “Buy Skype Credit” payment webpage via WorldPay's Corporate Gateway. Offering QIWI Wallet Payment processing will allow Skype to offer customers in the Russian market locally preferred payment types increasing the potential revenue opportunities. QIWI is one of over 200 alternative payments that WorldPay processes globally.
  
  ...more
•  
• 05 March 2013
  Ensighten Partners with iJento To Accelerate High-Resolution Digital Intelligence for Marketers
  Partnership reduces the time to obtain actionable insights from customer behavior to drive better customer engagement and marketing performance — bringing advanced digital intelligence within reach of every online business....more
•  
• 26 February 2013
  Drop Ship Vendor introduces state-of-the-art functionality to enhance home delivery service
  Shire Garden Buildings has implemented the UK’s leading two-man home delivery software to satisfy retailers’ growing service level demands....more
•  
• 22 February 2013
  JOHN LEWIS TO OFFER FREE RETURNS AND COLLECTIONS THROUGH CONVENIENCE STORES
  John Lewis has announced that it will give its customers the choice to return online purchases of clothes, shoes and fashion accessories for free via a network of over 5,000 local convenience stores, newsagents and petrol stations....more
•  
• 19 February 2013
  ITPS merges with Intelligent Payments
  Intelligent Payments Group, the Gibraltar based provider of gateway services to leading EU merchants, today announced that International Transaction Payment Solutions (ITPS), the Dublin based payment and consulting group, together with the Executive Management of Intelligent Payments, have acquired a majority interest in the company from existing shareholders, Newcote International (Newcote).  Newcote is the founder shareholder of Intelligent Payments and owner of Victor Chandler International, internationally known and respected leader in the gaming sector.  ...more
•  
• 15 February 2013
  Callcredit Group Demonstrates Commitment to Digital Marketing With Acquisition of Lifestyles Online
  Callcredit Information Group has today (15th February 2013) announced the purchase of targeted online consumer data and leads provider Lifestyles Online. The acquisition enables Callcredit to further extend its range of innovative products and services and further demonstrates its commitment to becoming the primary player in Online Marketing Solutions....more
•  
• 15 February 2013
  Yodel recognised by retailers for Going the Extra Mile
  Yodel has won an industry award for ‘Going the Extra Mile’. The UK’s leading parcel delivery company was presented with the trophy at last week’s MetaPack Delivery Conference (7 February) at the Business Design Centre in London....more
•  
• 15 February 2013
  Yodel plays Cupid for thousands this Valentine's Day
  Over 100,000 bouquets of flowers delivered by the UK's leading parcel delivery company. Yodel, the UK's leading parcel delivery company, played Cupid yesterday (14 February) with over 100,000 flower deliveries across the UK - a 20% increase on the number of floral deliveries it made last year....more
•  
• 14 February 2013
  Ensighten Debuts Latest Tag Management Technology for the Travel Industry
  Ensighten, innovator of Real-Time™ Tag Management Systems and visitor privacy solutions that optimise digital marketing performance, debuts the latest version of Ensighten Manage at this year’s Travel Technology Europe. Ensighten Manage 2.0, the industry’s only real-time tag management system (TMS), enables non-technical business users to master advanced tag management techniques that increase visitor engagement and conversion to sale while increasing site-wide performance by 20-40 percent.“...more
•  
• 14 February 2013
  Ensighten Predicts 2013 Is the Year of “Real-Time Website Personalization”
  Ensighten, innovator of Real-Time™ Tag Management Systems and visitor privacy solutions that optimize digital marketing performance, ended 2012 with a record one trillion website tags served to its publishing and e-tail customers across the automotive, media, financial, technology, telecom and travel sectors. This enormous growth in tags served was driven both by the rapid growth in Ensighten’s customer base as well as by the increasing number of tags used by brands engaged in boosting online visitor engagement by adding rich functionality to their websites.
  ...more
•  
• 13 February 2013
  Tesco and B&Q to advise retailers at ‘Optimising growth in international markets’ breakfast briefing
  Two senior directors from Tesco and B&Q will speak at IVIS Group’s ‘Optimising growth in international markets’ breakfast briefing next week. Steve Robinson, Customer Director at B&Q and Nigel Blunt, Head of International Business Development for Internet Retailing at Tesco, will advise retailers on multi-channel and international trading; focusing on how best to sell in new territories....more
•  
• 13 February 2013
  Omni-channel at the Forefront of The Delivery Conference
  The 7th February saw the annual Delivery Conference spearheaded by the Delivery Management firm MetaPack. Now in its fourth year, the conference saw its attendance double along with an increase to 40 speakers and 32 exhibitors. Relocating to the Business Design Centre to accommodate the greater number of visitors and exhibitors, it was standing room only.
  ...more
•  
• 12 February 2013
  Retailers miss a trick on G-Day as Google Shopping introduces paid listings
  Retailers may not be making the most of the opportunities afforded by Google’s switch over from free to paid listings on Google Shopping, which goes live tomorrow (13 February), says Summit, a provider of consulting, online marketing and ecommerce to retailers in the UK and Europe....more
•  
• 06 February 2013
  Smartcleanse v2.0 released by Tracesmart
  Tracesmart, leading supplier of consumer data intelligence, has released the latest update to its online automated data cleansing and batch tracing portal. Smartcleanse is a unique product in the market place that allows complete control of data management processes, permitting users to conveniently upload, map and process their data in their own time, 24/7...more
•