Date:13 June 2012
Cath Kidston opts for iForce in outsourcing its warehousing requirements
iForce secures 3 year contract to manage Cath Kidston’s London June 13 2012
fulfilment of retail store, online and wholesale orders as well as customer and store returns
iForce, the UK’s market leading Logistics solutions company, has added Cath Kidston to its raft of premium clients, alongside John Lewis, Waitrose Wine and Sainsburys. The three year contract with inspirational lifestyle retailer Cath Kidston goes live this month, covering store replenishment, online fulfilment and returns processing, supporting increased growth and efficiency for the brand.
iForce will replenish all 54 of Cath Kidston’s UK and Irish stores and concessions from Cath Kidston’s existing warehouse in St Neots in Cambridgeshire, and will also provide some of the merchandise required to support its franchised international stores in Thailand, Japan, Korea and Taiwan. iForce will be responsible for all e-fulfilment and replenishment logistics, ensuring all orders are fulfilled on time and returns are processed efficiently. This outsourcing deal will also include the transfer of Cath Kidston’s existing warehouse team to iForce.
iForce’s innovative and bespoke warehouse management and carriage management systems (SMaRT and IRS), are being deployed with the key focus of increasing efficiencies and reducing operating costs. The SMaRT system ensures that stock can be held as common stock for all sales channels thus increasing overall availability across the whole business .Kenny Wilson, CEO for Cath Kidston
said: “iforce demonstrated to us through the tender process that they possessed market leading technology supported by the operational know how that will provide us with the capability of supporting and enhancing our current fulfilment operations across all of our sales channels.”Mark Hewitt, CEO for iForce
said: “Cath Kidston is one of Britain’s most celebrated and innovative design brands and we are delighted to be able to bring a new dimension to their store and direct to consumer order fulfilment. I’d also like to extend a warm welcome to all new iForce employees working in the Cath Kidston St Neots warehouse. We look forward to working with them on enhancing Cath Kidston’s service even further.”
ENDSJune 2012 For further information: Jessica Littlewood, PR Manager iForce, 07703 609012iForcewww.iforcegroup.com
iForce is a multichannel specialist in fulfilment and returns logistics, offering end-to-end solutions to their clients' business challenges. Founded in 1998, iForce has pioneered the development of traditional fulfilment skills, processes and technologies for the e-commerce world. iForce's other services include strategic planning & consultancy for e-retailers, e-analysis, stock management, customer service and logistics. iForce has approximately 600 staff and over 1.1 million square feet of warehouse space in six UK locations serving the UK and Continental Europe. Clients today include: John Lewis Direct, VTech, Waitrose Wine and Sainsbury's for e-fulfilment, Tesco, Screwfix and House of Fraser for Reverse Logistics and Greene King for Pont of Sale replenishment.
Over the last ten years, through its bespoke internally developed systems and the unrivalled experience of its staff, iForce has won and maintained contracts with some of the UK’s premium and biggest brands. By offering a full 360 service for e-fulfilment and return logistics, iForce helped to drive retail sales through online and, more recently, through click and collect services in store.