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Bazaarvoice

Industry Types: Agencies / e-Business Solutions Providers, Social Networks, Usability and Customer Experience


Bazaarvoice's Software as a Service (SaaS) social commerce solutions power more than 260 billion customer conversations on brand web sites like John Lewis, Costco, Dell, Macy's, P&G, Panasonic, QVC, and Marks and Spencer. The company connects organisations to their influencers through a unique network that reaches hundreds of millions of consumers around the globe, enabling authentic customer-powered marketing. Through syndication, analytics, partnerships, and consulting, Bazaarvoice brings the voice of the customer to the centre of their clients' business strategy, proving "social" can drive measured revenue growth and cost savings for manufacturing, retail, travel, and financial services companies. Headquartered in Austin, the company has offices in Amsterdam, London, Munich, Paris, Stockholm, and Sydney. For more information and access to client success stories, visit www.bazaarvoice.co.uk, read the blog at www.bazaarvoice.com/blog, and follow on Twitter at www.twitter.com/bazaarvoice.

Email: europe@bazaarvoice.co.uk

BAZAARVOICE WHITE PAPERS

  • 08 December 2010
    The “New” Rules of Engagement for Today’s Empowered UK Shopper: Connected and in Control
    Almost half of UK shoppers research online before making a purchase in a store, making it even more important that retailers give them access to detailed, trusted information online at the point of decision — not just the point of...
  • 08 December 2010
    The UK Social Commerce Trends Report
    Each year, the Social Commerce Summit in London brings together innovative brands and thought-leaders to share best practices and trends in social media. This year, Stephen Fry and JibJab CEO Gregg Spiridellis -- among others -- share their...
  • 27 September 2011
    The Conversation Index
    Brands that lead, capture, and analyze customer conversations develop a deeper understanding of what they must do to meet and exceed expectations and become truly customercentric enterprises. In The Conversation Index, you’ll find the latest and most actionable customer insights, drawn from millions of customer conversations.
  • 12 December 2011
    Bazaarvoice: Social Commerce Trends Report EUROPE 2012
    Every year, thought leaders from top global brands come to Social Commerce Summit Europe to share the ideas and trends that will shape the future of customer centricity. These four trends represent the themes driving social today.
  • 10 January 2012
    Bazaarvoice Q3 2011 Conversation Index
    Each quarter, we analyze millions of online consumer conversations to present, then turn this social data into actionable insights. Our Q3 2011 Index features several groundbreaking insights.
  • 02 April 2012
    The Conversation Index Vol. 3
    With access to more than 11 million consumer conversations, Bazaarvoice turns social data into invaluable insights. Each quarter, The Conversation Index goes beyond the data created to the people behind it.
  • 04 July 2012
    New Bazaarvoice Conversation Index
    First-person, real-time input from consumers casts a new light on how they truly interact with products, services, and brands. When brands let consumers talk back and share their opinions online, rich data rises above the noise. And when you tune into this data, you’ll find actionable insights that improve sales, brand loyalty, and your products.


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