IMRG data highlights the growing complexity of customer expectations for delivery and cross-border eCommerce, with 57% of shoppers abandoning carts over delivery concerns, and nearly 30% hesitant to purchase from international retailers.
This roundtable conference is designed to help you address these challenges, improving your customers’ delivery and cross-border experiences both pre- and post-purchase.
Through engaging presentations, insightful roundtable discussions, and collaborative peer-to-peer sessions, you’ll gain actionable strategies to boost customer satisfaction and develop the knowledge needed to drive business growth.
Event format and venue
The event will be hosted at the distinguished Royal Horseguards Hotel in London, situated on the banks of the River Thames at Embankment. Throughout the event, there will be dedicated sessions for one-to-one networking, providing ample opportunities to connect with industry peers and experts. Attendees will enjoy a three-course lunch followed by a champagne networking reception. We invite you to join us, share your expertise, and collaborate on best practices.
Am I eligible?
The event is free for IMRG Retail Members. To ensure a relevant experience for all attendees, limited free seats are available for non-members who meet the following eligibility criteria:
- Retailers who hold a manager-level position or higher within their organisation.
- Retailers who represent a retail business with an annual turnover of £2 million or more.
By adhering to these criteria, we aim to create an environment where attendees can network with peers facing similar challenges and opportunities.
How can solution providers get involved?
This event is only free to attend for IMRG Retail Members.
If you’re a solution provider eager to attend this event, we encourage you to book a time in our calendar to explore the unique sponsorship opportunities available.
Table sponsors:
