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Retail 2021: predictions for the year ahead

 $20 bill in Gold Piggy Bank

How can retailers make this year’s Golden Quarter a success?

 White truck on the asphalt rural road in the polar night

E-commerce cross-border brands reap the benefits of Black Friday and Cyber Monday 2020

Gift box open shopping sale percentage

Time to add a customer database health check into your festive shopping basket

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Data people — the human factor in data-driven companies

 Augmented Reality device using smart technology, mixing virtual and augmentation reality through the application of artificial intelligence and computer AI tech assistance for a personalised shopping experience

Digital fashion: will consumers really buy clothes for their virtual selves?

High angle shot of a young man making a delivery to a female customer

Direct-to-Consumer booms during Covid-19

 Close-up brown paper parcel with white string, blue return & refunds sticker featuring a black van.

How to Reduce Returns Over the Festive Period & Beyond

 Woman in sparkly santa hat, browsing online store on a phone sat around presents with credit card

Lessons learnt from Lockdown 1.0

to the black friday

What does the future of Black Friday look like?

 A box or package on a table. There is Christmas decoration in the background. Adult is taping the container with a tape tool. The box is closed with adhesive tape. Mother returns the dress by parcel. Photo was taken in Quebec Canada.

Forget Black Friday, it’s time to plan for “Returns Thursday”

 People walking below the electronic advertising display of Piccadilly Circus in London

Christmas ads: what makes a festive campaign fly?

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