Online Retail News In Brief (13 September 2017)


In case you missed them, we’ve pulled together a few online retail news highlights from around the web this week.

Here are some of the latest stories in online retail.

If the shoe fits …

… that might be because it was 3D-printed specifically for your foot. HP has introduced FitStation, a scanner and 3D printer that produces bespoke in-soles based on customers’ measurements, foot pressure, and gait.

The technology is currently rolled out to 4,000 Superfeet shops in the US, and German Safety Footwear retailer Steiz Secura is set to introduce Fitstation as well.

A mixed picture of the high street

High street footfall was down 1.2% year-on-year in August, but enjoyed the best month for two years.

BDO head of retail, Sophie Michael, on August sales growth: “This increase is off the back of a 1.5% decline in 2016 and that figure was based on a drop of 4.3% in 2015, so August is still proving to be a challenging month for retailers.”

One third of UK retailers still use analogue management systems

A Lightspeed and survey found that a third of retailers in Britain are using ‘pen and paper’ systems for things like ‘managing inventory and ordering stock’.

Of the 2000 business that were surveys, 15% said they used an EPoS system.

Reebok’s shoppable photos

Reebok has introduced shoppable photos to its Instagram page, allowing customers to make purchases though links in its images.

For more about shoppable photos and how to use them, take a look at this IMRG blog post.

Shopper delivery demands not met

Delivery experience company Sorted has found that the majority of shoppers are not content with retailers’ delivery flexibility and personalisation.

  • 70% of survey respondents wanted more flexible delivery options
  • 66% stated they would expect retailers to work more closely with delivery companies
  • 45% suggested that convenient and personalised delivery was a key factor in choosing an online purchase

For more information and industry KPIs and benchmarks in delivery, see the IMRG Metapack Delivery Index.

Doddle expands its charity shop presence

Click and collect provider Doddle is increasing the number of its locations in Cancer Research UK stores, with an additional 50 due to join before Christmas. Further to that, the plan is for 200 shops to join by mid-2018.

Legal battle of the century reaches a dramatic conclusion

For six years California’s finest legal minds, intellectual property experts, and scholars of jurisprudence have been embroiled in the fraught, historic, and precedent-setting case which would determine whether a monkey selfie belongs to the monkey.

The answer — no. Because it’s a monkey.

Peta argued in ‘Naruto [the monkey] vs David Slater’ that all proceeds from the photograph should benefit monkey conservation. Despite the ruling that monkeys cannot make copyright claims, David Slater, whose camera the monkey used, agreed to donate 25% of future revenue.

Image source: BBC News


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