goMoxie

Logo for goMoxie
Address
9 Greyfriars Rd. Reading, UK RG1 1NU
Phone
0870 904 1122
Web
www.gomoxie.com

About

Today’s consumers are expected to navigate an increasingly complicated digital world. Pain points throughout the customer journey cause frustration and hesitation, ultimately leading to abandonment. goMoxie proactively guides users throughout the online journey, creating self-sufficient and self-assured customers, which leads to dramatically improved conversion rates, an increase in up-sells, reduced repeat contacts, and faster company growth. Create certainty, empower customers, and get results with goMoxie.


Uploaded Content

How to Leverage the Disruption Caused by COVID-19 to Better Serve Retail Customers

How to Leverage the Disruption Caused by COVID-19 to Better Serve Retail Customers

03/09/2020

Trying to replicate what you had in the office at home puts customer satisfaction and loyalty at risk. Surely, there is a better way to serve customers....

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How Cross Border eCommerce Retailers can navigate Covid-19 and beyond

How Cross Border eCommerce Retailers can navigate Covid-19 and beyond

25/06/2020

While the effect of Covid-19 on eCommerce retailers has been significant, such retailers can also implement measures to mitigate the effects in the present time and also look to the future to see how to protect as far as possible against similar crises....

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Why Retailers Cannot Delay Digital Transformation

Why Retailers Cannot Delay Digital Transformation

23/06/2020

With higher traffic and overwhelmed contact centers, seamless self-service will be critical to convert customers and keep them coming back. When you help customers meet their needs on their own, companies can increase customer satisfaction and sales, while reducing the demand on their contact centers....

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Member Content: Engaging Digital Customers

Member Content: Engaging Digital Customers

21/11/2019

Building profitable relationships with today's digital customers...

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Member Content: Do’s and Dont’s of Live Chat

Member Content: Do’s and Dont’s of Live Chat

21/11/2019

Engagement That Increases Customer Value...

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Member Content: 3 Bright Ideas

Member Content: 3 Bright Ideas

19/11/2019

Today’s sales conversions are not based on products and services alone. The experiences customers have with brands factor in heavily, making engagement more critical than ever before. While companies continue to spend millions each year driving traffic to their sites, only 29% engage visitors once they arrive, giving the impression of an empty shopfront. The content of this ebook focuses on the tangible results of effective customer engagement, along with 3 key components companies need to make it happen....

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