IMRG UK Quarterly Operational Review to Q4 2017

The IMRG Quarterly Operational Review (QOR) is designed to capture data on key operational metrics from expert sources using transactional data (rather than survey or opinion based information).

The data sets stand independently and should not be combined to create consolidated outputs and readers should note that the sample sizes, frequency and methodology will differ.

IMRG only has access to the final aggregated data. The data owner may be contacted for more information by using the link provided.

IMRG has no control over the data collection and accepts and shares the output in good faith. IMRG takes no responsibility for the interpretation of the data or its comments, by readers of the UK QOR.

The current IMRG QOR covers the following data sets: year-on-year volume trend, average cost of delivery, on time delivery performance, next day vs standard delivery trend, cross-border destinations, click and collect, signed-for and tracked delivery and order size.