Sell more, return less this Peak Season
In this latest Ecommerce Corner episode, Certainly are focusing on all things Peak Season as Black Friday approaches.
They’ll be discussing:
Customer Experience
How retailers use Certainly, Zendesk, and other tools to take their CX to the next level.
Communication
How proactive dialogue creates loyal customers who buy more and return less.
Peak Focus
How to give your own CX an audit – just in time with Peak Season.