In this week’s show (10th Oct), IMRG will provide their usual weekly market update, but the bonus content this week is on loyalty schemes. Anticipate a detailed look into the value of loyalty schemes in retail today as we explore their influence across the entire digital journey.
Loyalty can be difficult in today’s saturated market – but not impossible! IMRG will share key insights on whether loyalty schemes can prompt healthy online growth. You will learn what percentage of customers use loyalty schemes and discover what influence they have over purchase frequency, and more.
In addition to exclusive insights from IMRG, you will hear from loyalty experts who will share their tips and tricks for growing customer retention for the remainder of 2024 and beyond. With the peak season around the corner, it is now time to think about turning new customers into ones that love your brand, and will return even during non-sale periods.
KEY TAKEAWAYS:
Weekly market update:
Hear about how online retail performed last week and see how you compare
Loyalty scheme insights:
Discover if it is worth having a loyalty scheme for your online retail business
From acquisition to retention:
Find out ways to turn newly acquired customers into loyal customers
Industry expert advice:
Learn from loyalty experts on how to grow retention from the peak season and beyond
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