IMRG Delivery Week 2020

***Due to the Coronavirus, Delivery Summit was held as Delivery Week, broadcast as a series of live webinars across 5 days - 18 - 22 May***

Delivery Week brings you IMRG’s latest research into the different kinds of delivery and returns offers that retailers have in place, and how they have responded to the Coronavirus outbreak.

Delivery Week is all about looking forward – taking what we’ve learnt during this crisis and debating how the delivery and returns infrastructure needs to be rethought so the industry can continue to trade during potential future Coronavirus-related lockdowns.

Our data-informed insight is intended to give you the insight you need to optimise your delivery proposition for success during this period of immense upheaval.

Viewers will learn:

  • How delivery propositions need to change following the Coronavirus crisis
  • How customer expectations are changing
  • How delivery can be utilised as a conversion driver
  • What we learnt about returns from the Coronavirus crisis

The Delivery Week is a must-view event for retailers interested in how they can evolve their delivery options to maximise financial return for the business during times of crisis.

Unfortunately, due to technical issues we can not upload Delivery Week Day 3.

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