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IMRG’s ‘Retailers Discuss…’ sessions are virtual, hour-long, open debates on an important industry theme or topic, where retailers get the opportunity to ask each other questions in an informal environment. The intention is for everyone to leave the session having learnt from the experiences of other retailers in that area, and take ideas and potential strategic approaches back to their business for consideration.

In this session, the focus is on payment options. There are a disparate and growing number of methods retailers can offer their customers, but what level of customer take-up do they get? How does it vary by demographic? And what are the knock-on effects for behaviour – do some have a positive impact such as pushing up conversion and spend, while others generate a greater chance of return?

Attend this session to find out from your peers:

  • Which options they offer and why
  • What usage each option gets and how they incentivise it
  • What the knock-on impacts on other metrics are
  • Any interesting innovations retailers are looking at

Note: IMRG’s retail workshops are virtual events open to attendees only.

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Event Date 28th Sep 2021 to 28th Sep 2021
Event Time 11:00 to 12:00 BST
Location Online