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This exclusive Directors Lunch networking event invites you to join 15-20 of your senior peers for the first reveal of IMRG’s latest study into Returns, examining the developing expectations of shoppers and increasing challenges for retailers to make returns work.

This data-fuelled lunch will reveal the key findings of an extensive study, covering all aspects of returns; from return rates by product category, to the most effective techniques retailers are using to reduce returns and increase efficiency.

With a courtesy gourmet food and wine hamper delivered to your door, you’ll get to enjoy the contents as you discuss the challenges and opportunities you’re facing and how you plan to overcome them as we continue through unpredictable times. So, register for this event and learn from best practice examples, debate trends in this area, and network with your peers over delicious gourmet food and wine.

By attending this virtual networking event you’ll walk away with insight into:

  • Market Return rates over the last 12 months
  • Return rates by product category
  • How frequent are multiple size orders and what are their return rates?
  • What are the patterns between payment method and return rates?
  • How long do consumers usually take to return items and how does that correlate with a retailers return policy length?
  • How effective are the techniques retailers are using to reduce returns (size guides, free returns, reviews, buy now pay later etc)?

*This event is for Retail Directors and Retailer Heads of Departments only.

Register Now

Event Date 24th Mar 2021 to 24th Mar 2021
Event Time 15:30 to 17:30 GMT
Location Online