IMRG's Weekly Retail Data Show – Customer Retention during and after lockdown

Hosted by IMRG data gurus and special guest experts Epsilon Abacus and Exponea, Click’s Weekly Retail Data Show gives you the actionable insight needed to identify growth opportunities, in a light hearted easy to access webinar format.

With events of 2020 causing a stir in the world of retail, and the vast majority of demand forcefully shifting from physical to digital platforms, customer retention and the strategies retailers are employing have also changed.

From revised payment and delivery options, to innovative loyalty schemes; online retail may just have changed forever. Andy and guests shine a light on how true that might be in this edition of the Weekly Retail Data Show.

So grab a coffee, and join our hosts for an hour of actionable insight in to what’s become a new way of thinking when it comes to; delivering an exceptional customer experience, meeting customer expectations, and retaining customers in 2020.  

Watch this virtual data show and expect to walk away with key insight in to:

  • What strategies retailers are employing to retain their customers
  • What mix of payment and delivery options are most effective
  • The amount of retailers offering free delivery and cost reductive options

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