IMRG's Weekly Retail Data Show – Delivery propositions: Adapting to a new reality for e-retail

IMRG’s data gurus are back once again to deliver your weekly portion of must-have online-retail data, trends and insights.

Grab an afternoon tea and join us for this hour long panel discussion, where our hosts and special guests chew the fat on delivery propositions, the impact Coronavirus has had on these, and the way that retailers are having to adapt their propositions to cope with a new way of living and changes in customer behaviour.

While customer demand still exists, the socially distanced world of Covid-19 has meant brands have to step up and facilitate this new reality – but has delivery coped, and which propositions coped the best?

Our expert panel will give you actionable insight into what a retailer needs to do now to ensure the experience they give to their customers is great. We looked at the past, present and future; to give you the inside scoop on how delivery is going to change post covid-19, and what the long term impact on all aspects of delivery is, including click & collect and returns.

On this Weekly Retail Data Show you’ll learn:

  • How retailer’s delivery propositions changed due to covid-19
  • How changes in customer behaviour are reflecting on delivery propositions
  • How you should adapt your proposition to ensure success post Covid-19
  • What the long-term impact is on all aspects of delivery

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