IMRG's Weekly Retail Data Show - Lockdown 3.0: What this means for online retail

Hosted by IMRG data gurus and special guest experts Consignor, Click’s Weekly Retail Data Show gives you the actionable insight needed to identify growth opportunities, in a light hearted easy to access webinar format.

Now three weeks in to the third national lockdown, are we seeing similar trends to what we saw in the first and second lockdown, or is consumer behaviour staying relatively the same and therefore enabling retailers to implement and enhance similar strategies?

Our data experts reveal the data they’ve tracked throughout this lockdown to deliver a market update, specifically focussing on which categories appear to be booming, and which appear to be struggling as we reach what’s hopefully the midway point of yet another challenging business climate.

With Boris Johnson hinting at a 6 week lockdown period, will the trends we’re currently seeing continue in the same manner, or will they change as hopes of another emergence from lockdown enter the horizon?

How does C&C evolve following the pandemic?

2020 has been challenging for both click & collect and retail as a whole. But as Consignor reveal in this webinar and full-length report, the pandemic has allowed retailers to evolve in C&C, so they can continue to provide the best possible service for their customers.

Consumers today are shopping more online. However, the growth in online shopping is accelerating the decline of brick-and-mortar stores. Instead of competing against this, physical stores can take advantage by thinking in synergy – the question can be how can eCommerce drive footfall to my store?

With click & collect, retailers have a golden opportunity to drive store footfall and enhance the buying experience through relevant upselling and convenient try and return options. 

Watch this data show and gain insight into:

  • Online retail sales performance
  • Which categories are booming and which are suffering
  • Will these trends continue throughout the lockdown period?
  • Will these trends continue as we emerge from lockdown?
  • How will Click & Collect evolve following the pandemic
  • How retailers can drive store footfall and enhance the buying experience

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