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Weekly Retail Data Show #211
This weeks Data Show Agenda: IMRG Insights: November ecommerce performance Prisync: 2024 Black Friday UK Price Index Report IMRG Insights:…
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This weeks Data Show Agenda: IMRG Insights: November wk3 ecommerce performance Why it was a Happy Monday Why it was…
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This weeks Data Show Agenda: IMRG Insights: November wk2 ecommerce performance Sheer ID: Retaining consumers beyond the festive season IMRG…
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This weeks Data Show Agenda: IMRG Insights: November wk1 ecommerce performance Worldline: Shopper behaviour over peak trading IMRG Insights: Black…
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This weeks Data Show Agenda: IMRG Insights: October ecommerce performance Esendex: Engagement strategies for Black Friday IMRG Insights: Checkout conversion…
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This weeks Data Show Agenda: IMRG Insights: market update – w/c 20th October Summit Media: eCommerce in the build up…
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eCommerce checkouts
We are excited to present our report, ‘eCommerce Checkouts: UK Retailers Reveal Their Checkout Strategy and Performance,’ supported by Ecommpay.…
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Weekly Retail Data Show #205
This weeks Data Show Agenda: IMRG Insights: October week 3 performance RevLifter: Offers, targeting and optimisation IMRG Insights: Checkout benchmarks…
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This weeks Data Show Agenda: IMRG Insights: October week 2 performance Constructor: How customers are navigating websites and using search…
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This weeks Data Show Agenda: IMRG Insights: October week 1 performance IMRG Insights: What retention strategies are retailers putting in…
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This weeks Weekly Data Show Agenda: IMRG Insights: September performance Dark Matter Commerce – Bring Digital: Paid Marketing Insights IMRG…
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In this week’s Retail Data Show we look at: IMRG Insights: September so far… Worldpay: Take more payments! IMRG Insights:…
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Peak Connect Virtual 2024 is your gateway to staying ahead during the Black Friday period. Whether you’re refining existing strategies…
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In this week’s Retail Data Show we look at: IMRG Insights: August performance August performance continued with Signifyd IMRG Insights:…
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In this week’s Retail Data Show we look at: IMRG Insights: August week 3 performance Merchandising & personalisation with Advanced…
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In this week’s Retail Data Show we look at: IMRG Insights: August wk2 performance Exploring international opportunities with Pro Carrier…
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In this week’s Retail Data Show we look at: IMRG Insights: August wk1 performance USO Reform with Royal Mail IMRG…
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The State of Site Search in eCommerce 2024
We are happy to share our comprehensive report on enhancing customer engagement in eCommerce through site search and product discovery.…
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Weekly Retail Data Show #196
In this week’s Retail Data Show we look at: IMRG Insights: July performance Improve your performance with Aramex and Bloomreach…
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In this week’s Retail Data Show we look at: IMRG Insights: July week 4 performance IMRG Insights: Conversion rate analysis…
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Transforming E-commerce Delivery: Key Insights for Meeting Customer Demands
It’s our pleasure to present you with our Transforming E-commerce Delivery: Key Insights for Meeting Customer Demands report, supported by…
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Weekly Retail Data Show #194
In this week’s Retail Data Show we look at: IMRG Insights: July wk3 performance Health & Beauty year to date…
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In this week’s Retail Data Show we look at: IMRG Insights: July week 2 performance The ecommerce marketing quarterly with…
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Insights into UK Customer Perceptions and Preferences
It’s our pleasure to present you with our Insights into UK Customer Perceptions and Preferences report, supported by topic experts,…
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Weekly Retail Data Show #192
In this week’s Retail Data Show we look at: IMRG Insights: July week 1 performance Cross border boat party recap…
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In this week’s Retail Data Show we look at: IMRG Insights: June performance update Global payments insight with Worldpay IMRG…
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In this week’s Retail Data Show we look at: IMRG Insights: market performance update Offers, targeting and optimisation with RevLifter…
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Virtual Customer Connect 2024
Customer Connect Virtual is an extended webinar revealing the latest insights and strategies from ecommerce leaders and experts. Watch this…
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Promotions & Loyalty Schemes: Market Insights and Best Practices
It’s our pleasure to present you with our Promotions & Loyalty Schemes: Market Insights and Best Practices report, supported by…
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Weekly Retail Data Show #189
In this week’s Retail Data Show we look at: IMRG Insights: June week 1 performance IMRG summer lunch recap with…
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In this week’s Retail Data Show we look at: IMRG Insights: May performance Profitable growth with product experiences with Akeneo…
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In this week’s Retail Data Show we look at: IMRG Insights: May week 4 performance Delivery and product page conversion…
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In this week’s Retail Data Show we look at: IMRG Insights: May week 3 performance Cross border sales and fraud…
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In this week’s Retail Data Show we look at: IMRG Insights: site navigation trends Purchasing navigation / affiliate channels with…
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In this week’s Retail Data Show we look at: The week commencing the 28th of April’s ecommerce performance. Enterprise commerce…
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In this week’s Retail Data Show we look at: The last week of April and its effect on the whole…
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In this week’s Retail Data Show we look at: April week 3 performance. Growth challenges and AI with Listabl. IMRG…
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In this week’s Retail Data Show we look at: IMRG Insights: conversion funnel. Video and conversion with Brightcove. IMRG Insights:…
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In this week’s Retail Data Show we look at: April week 1 performance. Winning generation Z in 2024 with SheerID,…
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In this week’s Retail Data Show we look at: March performance and review of Q1 performance How to get the…
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In this week’s Retail Data Show we look at: The week commencing the 17th March performance. Using messaging channels and…
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In this week’s Retail Data Show we look at: The week commencing the 10th March performance. Targeting and optimisation with…
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Virtual Delivery Connect 2024
By watching IMRG Delivery Connect Virtual, ecommerce leaders can stay abreast of the latest trends and developments in online delivery,…
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Consumer Home Delivery Report 2023/4
We are delighted to present you with our ‘Consumer Home Delivery’ report, supported by nShift. We are now in our…
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Weekly Retail Data Show #176
In this week’s Retail Data Show we look at: Overall February performance Navigating customer shifts & payday peaks for growth…
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In this week’s Retail Data Show we look at: Performance update for the week commencing the 18th February Targeting &…
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Black Friday & Christmas Review 2023
We are delighted to present you with our brand new ‘Black Friday & Christmas Review 2023’ report, supported by SheerID.…
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Weekly Retail Data Show #174
In this week’s Retail Data Show we look at: Performance update for the week commencing the 11th February Fake traffic…
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In this week’s Retail Data Show we look at: Full January performance…eek! Thriving in tough times with ASK BOSCO and…
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In this week’s Retail Data Show we look at: January week 4 performance How are retailers using AI with Bloomreach…
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In this week’s Retail Data Show we look at: January week 3 performance Analysis from IMRG and nShift’s Delivery Service…
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In this week’s Retail Data Show we look at: January performance so far… Performance trends with Huboo IMRG Insights: 2023…
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Virtual Christmas Connect – Black Friday Reveal
Watch this week’s extended webinar, where we will provide a comprehensive review of Black Friday ecommerce performance in 2023. Benefit…
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In this week’s Retail Data Show we look at: IMRG Insights: November and December performance, with added insights from Akeneo…
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In this week’s Retail Data Show we look at: What did retailers & shoppers think about Black Friday? Fulfilment performance…
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IMRG Delivery Service Index
We are delighted to present you with our brand new ‘IMRG Delivery Service Index’ report, supported by nShift. During May…
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Weekly Retail Data Show #167
In this week’s Retail Data Show we look at: Market performance so far across Black November Reaching new customers during…
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In this week’s Retail Data Show we look at: Market performance so far across Black November What trends are we…
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In this week’s Retail Data Show we look at: A full market overview Bots and fake users with Cheq AI…
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In this week’s Retail Data Show we look at: Full October review Marketplaces over Peak with Marketplacer IMRG Insights: voice…
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In this week’s Retail Data Show we look at: October week 3 performance. Increasing conversion with video with Brightcove. IMRG…
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In this week’s Retail Data Show we look at: October week 2 performance. How do you increase ABV with relevanC.…
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In this week’s Retail Data Show we look at: October week 1 performance. Powering agility in retail logistics with Wincanton.…
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In this week’s Retail Data Show we look at: How the market performed for the month of September. How ecommerce…
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In this week’s Retail Data Show we look at: Update of the current market showing how September has formed so…
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Peak Connect Virtual 2023
This is the recording of Peak Connect Virtual 2023. Peak Connect Virtual 2023 is here to help you overcome challenges…
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IMRG Sales Index – August 2023
Overview August Key Highlights: In August 2023, UK online retail reported a +1.3% Year-on-Year increase Month-on-Month, the industry decreased 1.1%…
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Weekly Retail Data Show #158
In this week’s Retail Data Show we look at: Update of the current market EU price indication with Talon.One Loyalty…
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In this week’s Retail Data Show we look at: August week 4 online performance Consumer behaviour approaching Black Friday with…
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Build Lasting Customer Connections With Better Digital Experiences
We are thrilled to present you with our ‘Build Lasting Customer Connections With Better Digital Experiences’ report, supported by Epsilon.…
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Weekly Retail Data Show #156
In this week’s Retail Data Show we look at: August week 3 online performance Understanding social commerce with Bazaarvoice Snippets…
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In this week’s Retail Data Show we look at: August week 2 online performance Share of life vs share of…
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The Power Of Personalisation & AI In Ecommerce
It is with great pleasure to present you with ‘The Power Of Personalisation And AI In Ecommerce’ report, supported by…
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Weekly Retail Data Show #154
In this week’s Retail Data Show we look at: August week 1 online performance A discounting Q&A with Nibble Traffic…
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IMRG Sales Index – July 2023
Overview July Key Highlights: In July 2023, UK online retail reported a 3.5% Year-on-Year decline Month-on-Month, the industry decreased 4.8%…
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Weekly Retail Data Show #153
In this week’s Retail Data Show we look at: July online performance Optimising your search functionality with Advanced Commerce Category…
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In this week’s Retail Data Show we look at: July week 3 online performance Logistics: preparing for peak Email opt-ins…
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IMRG Sales Index – June 2023
Overview June Key Highlights: In June 2023, UK online retail reported a 1.2% Year-on-Year decline Month-on-Month, the industry increased 1.4%…
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Weekly Retail Data Show #151
In this week’s Retail Data Show we look at: July week 2 online performance Why AI alone isn’t a silver…
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Ecommerce Leaders’ Opinions On Growth Strategies For 2023
We are thrilled to present you with our ‘Ecommerce Leaders’ Opinions On Growth Strategies For 2023’ report, supported by Glopal,…
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Weekly Retail Data Show #150
In this week’s Retail Data Show we look at: July week 1 online performance Product or customer first? Are multi-category…
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IMRG Sales Index – May 2023
Overview May Key Highlights: In May 2023, UK online retail reported a 1.2% Year-on-Year decline Month-on-Month, the industry increased 2.4%…
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Weekly Retail Data Show #149
In this week’s Retail Data Show we look at: June online performance H1 perspectives and H2 outlook Category analysis Forecast…
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Customer Acquisition & Retention – An Optimisation Guide 2023
We are delighted to present you with our ‘Customer Acquisition and Retention – An Optimisation Guide 2022/3’ report, supported by…
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Weekly Retail Data Show #148
In this week’s Retail Data Show we look at: June week 3 online performance Challenges and opportunities with customers H2:…
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Customer Connect Virtual 2023
This is the recording of Customer Connect Virtual 2023. In this special edition of our weekly data show, we revealed…
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In this week’s Retail Data Show we look at: Jun wk1 online performance A brief overview of the Swedish market…
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In this week’s Retail Data Show we look at: May Performance Panel: Online Perspectives Categories Thus Far Fashion Insight Are…
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In this week’s Retail Data Show we look at: Week Commencing 21st May Performance Direct Mail & Average Basket Value…
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IMRG Sales Index – April 2023
Overview April Key Highlights: In April 2023, UK online retail reported a 3.5% Year-on-Year decline Month-on-Month, the industry increased 1.6%…
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Weekly Retail Data Show #142
In this week’s Retail Data Show we look at: May week 2 performance The cost of bad data Site navigation…
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In this week’s Retail Data Show we look at: May week 1 performance Conversational experience Budget / mid-tier / premium…
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In this week’s Retail Data Show we review ecommerce performance across the month of April, discuss growth strategies for 2023…
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IMRG Sales Index – March 2023
Overview March Key Highlights: In March 2023, UK online retail reported a 2.2% Year-on-Year decline Month-on-Month, the industry increased 9.4%…
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IMRG Sales Index – February 2023
Overview February Key Highlights: In February 2023, UK online retail reported a 4.1% Year-on-Year decline Month-on-Month, the industry declined 7.8%…
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Weekly Retail Data Show #139
In this week’s Retail Data Show we analysed the differences between small, medium and large retailer performance, StoryStream show us…
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In this week’s Retail Data Show we break down the customer funnel, analysing at what stage retailers are loosing their…
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In this week’s Retail Data Show we analyse how multichannel and online-only retailer performance compares so far this year, the…
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Consumer Home Delivery Review 2022/23
We’re delighted to present you with IMRG’s UK Consumer Home Delivery Review 2022/23, supported by Huboo. Our survey tracks the…
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Weekly Retail Data Show #136
In this week’s Retail Data Show we review how the online market and its various categories performed across March, how…
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In this week’s Retail Data Show we have an emphasis on traffic analysis, showing whether traffic has been increasing or…
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Delivery Connect Virtual 2023
This is the recording of Delivery Connect Virtual 2023. This event was filled with insightful discussions on best delivery practices.…
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In this week’s Retail Data Show we analyse average basket values across categories, talk about supply chain trends and review…
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In this week’s Retail Data Show we have a specific focus on conversion rates, providing analysis by tier and by…
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Navigating the Returns Challenge: A Retailer’s Guide
Returns are a reality for any retail business that deals with customers. While it’s important to accommodate customer returns when…
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Weekly Retail Data Show #132
In this week’s Retail Data Show we review the month of February for eCommerce, analyse how different categories have been…
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In this week’s Retail Data Show we look into how the cost of living crisis has effected eCommerce one year…
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In this week’s Retail Data Show we review the first two weeks of February, we have guest experts talking about…
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Black Friday 2022 Video 1 – Revenue Performance
This video series reveals daily market results for the biggest week of the year. The data is collected from over…
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Black Friday 2022 Video 2 – The Busiest Hour Of Black Friday Trading
This video series reveals daily market results for the biggest week of the year. The data is collected from over…
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Black Friday 2022 Video 3 – Campaign Launch Dates
This video series reveals daily market results for the biggest week of the year. The data is collected from over…
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Black Friday 2022 Video 4 – Promotional Campaign Analysis
This video series reveals daily market results for the biggest week of the year. The data is collected from over…
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Last Mile Delivery: What Consumers Want In 2023 & How Retailers Can Take Control
After a profoundly enigmatic, tumultuous, and perhaps even anxiety-ridden peak period, where many retailers struggled to meet delivery demands due…
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IMRG Sales Index – January 2023
Overview January Key Highlights: In January 2023, UK online retail reported a 2.2% Year-on-Year decline Month-on-Month, the industry declined 28.7%…
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Fashion Connect Virtual 2023
This is the recording of day 2 of Fashion Connect 2023. In this recording we discuss key industry topics, considering…
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Black Friday & Christmas Review 2022
The festive cheer continues at IMRG as we partner with nShift to present you with Black Friday and Christmas trading…
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Weekly Retail Data Show #129
In this week’s Retail Data Show we review eCommerce performance for the month of January, our guest experts give us…
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In this week’s Retail Data Show we review January week 3 performance, we continue to look at factors that will…
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IMRG Capgemini Sales Index – December 2022
Overview December Key Highlights: In December 2022, UK online retail reported its worst Year-on-Year growth since March with a 12%…
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IMRG Capgemini Sales Index – November 2022
Overview November Key Highlights: In November 2022, UK online retail reported its first positive growth in 19 months at +0.7%…
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Weekly Retail Data Show #127
In this week’s Retail Data Show we show our highly anticipated market forecast for 2023, review week 2 of January’s…
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In this week’s Retail Data Show we review December and 2022 as whole, dig into detailed category analysis over that…
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In this week’s Retail Data Show we show detailed analysis of Black Friday 2022, we listen to expert perspectives on…
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In this week’s Retail Data Show we summarise Black Friday performance, delve into December figures so far and have our…
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In this week’s Retail Data Show reveal some of the latest data from Black Friday itself, some observations of the…
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In this week’s Retail Data Show we review week 3 of November, our expert panel give their perspectives on trading…
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In this week’s Retail Data Show we review week 2 of November, our expert panel give their perspectives on ‘Black…
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In this week’s Retail Data Show we delve into Black Friday, or is it Black November? We look at campaign…
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IMRG Capgemini Sales Index – October 2022
Overview October Key Highlights: In October 2022, UK online retail sales reported a 3.4% Year-on-Year decrease Month-on-Month, the industry grew…
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Weekly Retail Data Show #119
In this week’s Retail Data Show we review the month of October, show if Black Friday has started yet, review…
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In this week’s Retail Data Show we review the third week of October and we look ahead to Black Friday.…
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In this week’s Retail Data Show we review the second week of October, what are bounce rates across the website…
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Quickfire Q&A – Making Marketing Communication Budgets Go Further
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Quickfire Q&A – How Retailers Can Improve Their Customer Experience?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #116
In this week’s Retail Data Show we review the first week of October and review the latest data surrounding the…
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The Modern Consumer: how shoppers are behaving in a cost-of-living crisis
UK inflation remains close to a 40-year high and is forecast to stay elevated in 2022 before slowing down in…
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IMRG Capgemini Sales Index – September 2022
Overview September Key Highlights: In September 2022, UK online retail sales reported a 3.3% Year-on-Year decrease Month-on-Month, the industry grew…
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Weekly Retail Data Show #115
In this week’s Retail Data Show we review September performance, we show a host of retailer and consumer surveys and…
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IMRG Capgemini Quarterly Benchmarking Q2 2022
The Quarterly Benchmarking Index is a report that is open to all participants in the IMRG Capgemini Online Retail Sales…
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Quickfire Q&A – Prioritising Customer Retention & Loyalty During Peak 2022
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #114
In this week’s Retail Data Show we review Q3, show consumer trends leading into Black Friday and give a Black…
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Virtual Peak Connect 2022
This is the recording of day 2 of Peak Connect 2022. Peak Connect Virtual 2022 delivered a series of online…
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Quickfire Q&A – Retail OMS – Should you build or buy?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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IMRG Capgemini Sales Index – August 2022
Overview August Key Highlights: In August 2022, UK online retail sales reported a -4.1% Year-on-Year decrease Month-on-Month, the industry declined…
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Weekly Retail Data Show #113
In this week’s Retail Data Show we review August performance, show how the Football World Cup may effect Black Friday…
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In this week’s Retail Data Show we show how August has gone so far and talk about how you can…
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Quickfire Q&A – The Importance of CX & Customer Retention During the Financial Squeeze
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #111
In this week’s Retail Data Show we delve into the lifestyle categories. We look at how technology can help CX…
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Quickfire Q&A – What’s Stopping Marketers Achieving Personalisation?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Quickfire Q&A – A World Cup During the Festive Peak; an Opportunity or a Threat?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #110
In this week’s Retail Data Show we review the second week of August, we delve in deep in to consumer…
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Quickfire Q&A – 5 Things Shoppers Want From the Returns Experience
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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The Product Data Challenge in the UK
What do buyers want, and how can retailers optimise their product data to match this? We live in a data-driven…
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IMRG Capgemini Sales Index – July 2022
Overview July Key Highlights: In July 2022, UK online retail sales reported a -2.3% Year-on-Year decrease – the best result…
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Quickfire Q&A – What Are The Most Common Myths About Commerce Platforms?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #109
In this week’s Retail Data Show we review the first week of August and ABV rates, detail cookie usage and…
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Quickfire Q&A – The Power of Localised Payment Methods
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Quickfire Q&A – Is Click & Collect Back To Normal After The Pandemic?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #108
In this week’s Retail Data Show we show how the market performed in July, category analysis and whether the woman’s…
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Quickfire Q&A – How Retailers Can Deal With Customer Pay Disputes?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #107
In this week’s Retail Data Show we show our in-depth research on customer acquisition, retention and loyalty schemes with Epsilon,…
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In this week’s Retail Data Show we revise our market forecast for the rest of 2022, StoryStream show part 1…
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Quickfire Q&A – How to Beat the Market & Accelerate Growth
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Adapting Your Retail Strategy in a Tough Climate
It’s been a tumultuous few years for online retail. Where are we now, and what can we expect to see…
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International Delivery Video 1 – Adoption Rates
This video series explores the adoption rates and delivery timeframes for international delivery based on research across 300 websites in…
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International Delivery Video 2 – Speed & Cost for Standard Delivery
This video series explores the adoption rates and delivery timeframes for international delivery based on research across 300 websites in…
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International Delivery Video 3 – Speed & Cost for Express Delivery
This video series explores the adoption rates and delivery timeframes for international delivery based on research across 300 websites in…
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Site & Search Navigation Video 1 – Search Usage
The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…
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Site & Search Navigation Video 2 – Search Terms
The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…
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Site & Search Navigation Video 3 – Conversion
The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…
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Site & Search Navigation Video 4 – Spend
The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…
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Already a member? Login to view now Weekly Retail Data Show #105
In this week’s Retail Data Show we show the last weeks retail performance along with marketing channel performance, discuss current…
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Quickfire Q&A – The New Post-Covid Audiences That You (May) Have Missed
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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IMRG Capgemini Sales Index – June 2022
Overview June Key Highlights: In June 2022, UK online retail sales reported a -2.8% Year-on-Year decrease – the best result…
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Weekly Retail Data Show #104
In this week’s Retail Data Show we recap the market and category performance of June, post-purchase experience with Metapack and…
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Site Navigation and Personalisation
IMRG are excited to be working alongside Lucidworks, to conduct an important investigation into how customers navigate sites and utilise…
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Quickfire Q&A – How Should Retailers Approach the Metaverse?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Virtual Customer Connect 2022
This is the recording of day 2 of Customer Connect 2022. We look at how you can effectively navigate the…
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In this week’s Retail Data Show we review H1 showing how the year has performed so far, we host a…
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Cross Border Commerce: Insight Into International
IMRG conducted a survey to establish what countries retailers were delivering to, whether they offered cross border commerce, and in…
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Quickfire Q&A – Consumer Behaviour Trends in 2022
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #102
In this week’s Retail Data Show we discuss discounting strategies and how they are being used.
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IMRG Capgemini Sales Index – May 2022
Overview May Key Highlights: In May 2022, UK online retail sales reported a -8.7% Year-on-Year decrease Month-on-Month, the industry declined…
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Online Retail & Customer Chargebacks
This report, with the help of Justt, looks at how big an issue chargebacks are for UK retailers, how often…
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Quickfire Q&A – Rethinking Social Commerce: Live Video Shopping & UGC
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Quickfire Q&A – Unifying & Activating Your Customer Data
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Acquisition & Retention Video 1 – Marketing Channels and ABV
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 2 – Conversion Rates
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 3 – ABV and CVR
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 4 – Cookies
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 5 – Marketing Consent
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 6 – Analytics Package
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 7 – Loyalty Schemes
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Already a member? Login to view now Weekly Retail Data Show #100
In this week’s Retail Data Show we review the third week of May’s market results, we cover the findings of…
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Quickfire Q&A – Why Experience Delivery Matters in an Uncertain World
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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IMRG Capgemini Quarterly Benchmarking Q1 2022
The Quarterly Benchmarking Index is a report that is open to all participants in the IMRG Capgemini Online Retail Sales…
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Weekly Retail Data Show #99
In this week’s Retail Data Show we review the second week of May’s market results, we dig in to returns…
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Quickfire Q&A – The Changing Face of Fraud
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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IMRG Capgemini Sales Index – April 2022
Overview April Key Highlights: In April 2022, UK online retail sales reported a -12.2% Year-on-Year decrease Month-on-Month, the industry increased…
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IMRG Capgemini Sales Index – March 2022
Overview March Key Highlights: In March 2022, UK online retail sales reported a -25.5% Year-on-Year decrease Month-on-Month, the industry increased…
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Weekly Retail Data Show #98
In this week’s Retail Data Show, with special guests BigCommerce, Blueshift, Epsilon Abacus, Infobip, we review the first week of…
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Optimising Customer Acquisition and Retention
IMRG conducted a survey to gather information on customer acquisition and retention with the aim to provide industry benchmarks and…
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Quickfire Q&A – The Future is Now: What Next for Paid Automation?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #97
In this week’s Retail Data Show, with special guests Capgemini, Adobe, Avalara and Melissa Data, we review the market data…
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Virtual Delivery Summit 2022: Video Recording
This is the recording of day 2 of Delivery Summit 2022, with insight covering topics such as fast delivery, what…
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Already a member? Login to view now Weekly Retail Data Show #96
In this week’s Retail Data Show, with special guests Cashflows, Emarsys and Signifyd, we look into the latest weeks performance,…
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IMRG Awin Affiliate Index – Q1 2022
The data in this index comes from the Awin platform, the UK’s largest affiliate network, looking at over 1,000 online-only…
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Weekly Retail Data Show #95
In this week’s Retail Data Show, with special guests Avalara and ReachFive, we continue to look at how the cost…
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Quickfire Q&A – Direct Mail Marketing – Find Subscribers That Stick
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #94
In this week’s Retail Data Show, with special guests Avalara, we review the latest results from the month of March,…
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Quickfire Q&A – What are the barriers to scale retailers are facing today?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #93
In this week’s Retail Data Show, with special guests Brightcove, Nest Performance, Productsup and Talkdesk, we look at whether the…
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Quickfire Q&A – What is Frictionless Logistics in Ecommerce and Why is it Important
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #92
In this week’s Retail Data Show, with special guests Scurri, we look at how COVID-19 has effected the retail market…
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Quickfire Q&A – Delivering Ecommerce Videos That Convert
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Online Retail Performance: Looking Back to Move Forward
As we leave 2021 behind, it seems as though a lot has changed within the space of a year. We’ve…
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Weekly Retail Data Show #91
In this week’s jam-packed Retail Data Show, with special guests Avalara, Apptus, Salsify and Talkdesk, we look at the latest…
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Black Friday and Christmas Review 2021
Alongside Christmas, Black Friday is arguably the most important time of the year for many retailers. With the support of…
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Quickfire Q&A – How can connected customer service drive growth?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #90
In this week’s jam-packed Retail Data Show, with special guests Avalara, Scurri and StoryStream, we look at the latest data…
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IMRG Capgemini Sales Index – February 2022
Overview February Key Highlights: In February 2022, UK online retail sales reported a -26.9% Year-on-Year decrease Month-on-Month, the industry decreased…
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Quickfire Q&A – How can ‘Out of Home’ deliveries compliment the new hybrid working model
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Fashion Connect 2022: Key Learnings
IMRG’s physical Fashion Connect 2022 took place at The Hurlingham Club, in Fulham, on 9th February 2022. The day was…
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Weekly Retail Data Show #89
In this week’s jam-packed Retail Data Show, with special guests Avalara, Emarsys and Talkdesk, we review Februarys online performance, highlighting…
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Quickfire Q&A – Trends Impacting Online Delivery
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #88
In this week’s Retail Data Show, with special guests Linnworks and OnBuy, we show how the market is performing and…
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In this week’s Retail Data Show, with special guests parcelLab, Epsilon and Blueshift, we show how the market is performing,…
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IMRG Capgemini Sales Index – January 2022
Overview January Key Highlights: In January 2022, UK online retail sales reported a 24.3% Year-on-Year decrease Month-on-Month, the industry decreased…
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Virtual Fashion Connect 2022
With a focus on 2021 performance, and a look ahead to what we can expect within the industry in 2022,…
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What’s the Outlook for Online Fashion Retailers?
Supported by Certainly The world of online fashion retail is shifting, as we’ve observed rapid changes in the way that…
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Weekly Retail Data Show #86
In this week’s Retail Data Show, with special guests Avalara, we show how the market performed in January, how cross…
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IMRG Mention Me Referral Index – Q4 2021
This index, based on data from a sample of 450 UK retailers on the Mention Me platform, tracks two metrics…
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IMRG Awin Affiliate Index – Q4 2021
The data in this index comes from the Awin platform, the UK’s largest affiliate network, looking at over 1,000 online-only…
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Quickfire Q&A – Optimising Paid Social Performance
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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