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October 8, 2024
Online Retail Sees First Growth in Over Three Years – September Could Mark a Turning Point

Online retail grew by +3.2% Year-on-Year in September 2024, the first growth since April 2021 The first two weeks of…

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April 19, 2024
Ecommerce: The Marketplace of Tomorrow

The UK has the most advanced ecommerce market in Europe, and the third largest in the world, after China and…

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February 13, 2024
January A Contender For Weakest-Ever Ecommerce Month

Reasonable trade over peak seems to have dented demand at start of year For the payday week, sales fell -9.4%…

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November 21, 2023
Black Friday Week Surge Required After Poor Start To Peak Trading

  Online Retailers are Showing Heavy Reliance on Black Friday Week Retailers pulled forward their Black Friday-branded campaigns this year,…

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October 16, 2023
Gifting retailers set for tough Christmas trading

  The online gifts category is down -12.5% YoY so far in 2023 Over Black Friday week, IMRG anticipates a…

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July 11, 2023
Ecommerce Growth Declines For 26th Month In A Row

  In June 2023, UK online retail sales reported a -1.2% Year-on-Year (YoY) decline Month-on-Month (MoM) the total market increased…

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June 14, 2023
Online Retail On Path Toward Growth After Two Years Of Declines

  In May 2023, UK online retail sales reported a -1.2% Year-on-Year decline Month-on-Month, the total market increased +2.4% from…

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May 9, 2023
Two Years Of Declining Growth For Online Retail

  In April 2023, UK online retail sales reported a -3.5% Year-on-Year decline Month-on-Month, the total market increased +1.6% from…

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April 12, 2023
Mother’s Day A Marginal Success Online

  In March 2023, UK online retail saw a -2.2.% Year-on-Year decline in revenue, against the -26% decline reported in…

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March 7, 2023
Online Retail Sales Continue To Be Suppressed In February

  In February 2023, UK online retail saw a -4.1% Year-on-Year decline in revenue There was a -7.8% decline in…

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February 14, 2023
Online Retail Analysis: Did The Pandemic Actually Happen?

  Measured against 2019, online growth has been very modest in 2023 so far Clothing meanwhile, which missed the pandemic…

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February 7, 2023
January eCommerce Sales: Another Difficult Year For Online Retail?

  In January 2023, ecommerce sales were down -2.2% Year-on-Year (YoY), that is against a massive decline of -22.5% in…

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January 10, 2023
December Collapse Completes Online Retail’s Lowest Ever Growth

  UK online retail sales fell -10.5% Year-on-Year (YoY) in 2022, a record low for growth December online sales were…

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November 8, 2022
October Online Growth Remains Negative After A Tough Summer

  UK online retail sales were down -3.4% Year-on-Year (YoY) in October, compared to already negative growth in October 2021…

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August 8, 2022
Women’s Euro Win & Summer Heat Wave Reduce Online Retail Sales Decline in July

  UK online retail sales were down just -2.3% Year-on-Year (YoY) in July This represents the joint lowest-decline the Index…

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July 8, 2022
June online retail growth remains negative, but freefall eases slightly

  UK online sales were down -2.3% Year-on-Year (YoY) in June This represents the highest result the Index has seen…

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July 6, 2022
44% of Customers Have Filed a Chargeback in the Last Year

  The cost of living crisis will only put more strain on retailers’ obligation to refund 44% of 1,000 UK…

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June 14, 2022
Online Retail Growth in Freefall in May

  UK online retail sales reported a -8.7% Year-on-Year (YoY) decrease in May 2022 Month-on-Month (MoM), the industry’s performance decreased…

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May 10, 2022
April’s Results Suggest Online Retail Boom is Over

  Online retail sales growth for April fell to -12%, a significant improvement from -25.7% the month before, but nowhere…

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April 13, 2022
March Online Sales Results Suggest Customer Behaviour is Becoming Increasingly Unpredictable

  Online retail sales growth came in at -25.5% Year-on-Year (YoY) in March, a slight rise on February’s -26.5% At…

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March 9, 2022
February Shows Signs of Return to Normal Online Retail Spending Patterns

  Online retail sales growth dropped to -27% Year-on-Year (YoY) in February vs. January’s -24.4% The result fell well below…

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February 16, 2022
January Online Retail Growth Lowest Ever

  January saw the lowest rate of online retail growth ever recorded at -24.4%; this growth falls well below the…

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January 13, 2022
Online’s Worst Ever Year For Growth Was Actually Rather Good

  At +2.7%, 2021 was online retail’s lowest ever rate of growth However, when indexed against 2019 instead of 2020,…

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November 30, 2021
Online Black Friday Sales Struggle To Match Last Year’s Lockdown High

LONDON UK – 30 November 2021: With no lockdown yet enacted this autumn, online retail sales for Black Friday were…

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November 10, 2021
No Signs Of Early Christmas Spend As Online Sales Continue To Underperform In October

  Online retail sales fell by -11.2% Year-on-Year (YoY) last month – only a slight rise on September’s -12.5% October’s…

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November 1, 2021
How Did The Pandemic Change Black Friday?

  Online sales growth expected to be negative, possibly as much as -10% Campaigns could start even earlier than in…

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October 14, 2021
Online Retail Results Suggest Consumers Are Browsing, Not Buying, As September Sales Continue To Be Subdued

Online retail sales fell by -12.5% Year-on-Year (YoY) last month – a further drop on August’s -9.3% September’s result came…

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March 8, 2021
Online Retail Maintains Strong Start to the Year as February Sales Remain High

Though not quite at January’s record-breaking levels, online retail sales in February continued to show strong growth, climbing by +69.5% Year-on-Year (YoY).

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March 3, 2021
IMRG comment on potential government proposals for an online sales tax

In response to the possible announcement of taxes on online sales and deliveries in Wednesday’s budget, Justin Opie, managing director, and Andy Mulcahy, strategy and insight director, IMRG, make the following comment.

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January 20, 2021
UK cross-border ecommerce sales rise by 57% in 2020, reveals new data from IMRG and Global-e

The data reveals that peak holiday trading in November 2020 from the UK internationally was 42% higher than the same time last year.

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January 12, 2021
Strong December Caps Standout 2020 as Online Sales Growth Hits 13-Year High

Following November’s staggering performance, online retail sales growth in December remained high at +37% Year-on-Year (YoY).

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December 15, 2020
Lockdown 2.0 and Black Friday Trigger Highest November Online Sales Growth Since 2007

Online retail sales growth in November soared to +39% Year-on-Year (YoY). This was building on +20% growth in November 2019, a year-high-rate for 2019

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December 2, 2020
Black Friday sales strong online…now comes the delivery test

Online retail sales growth on Black Friday was very strong this year, coming in at +38%, with the full Black Friday week (defined as an eight-day period, Mon 23 – Mon 30 November) seeing growth of +30%. That figure is based on the daily online sales performance of 102 UK retailers.

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November 16, 2020
First week of November sees huge uplift in online sales

Online sales were up +61% in first week of November, the strongest year-on-year growth since June

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November 11, 2020
Online Sales Accelerate Again, Abruptly Ending the Gentle Return to Normal

Overall online retail sales growth in October was a modest +35.7% Year-on-Year (YoY), compared to last month’s +42%

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November 6, 2020
Retailers braced for huge online growth during Black Friday

With non-essential stores now closed until December, IMRG are forecasting online retail sales growth in the range of +35-45% during the Black Friday peak trading period (23-30 November).

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October 16, 2020
Online Sales Growth Begins to Normalise Despite Reimposed Restrictions

As the early summer surge evens out, the YoY increase dipped slightly below the 6- and 3-month averages of +44.87% and 43.77% respectively but was still well above the 12-month average of +25.75

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September 10, 2020
Online Sales Growth Still Strong but Shows Signs of Slow Down

Online sales growth was up + 43.5% Year-on-Year (YoY) in August, however sales were down again -4.1% Month-on-Month (MoM).

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June 29, 2020
Strongest Ever Online Growth for Store Retailers as High Street Re-Opens

Online retail sales growth continued to soar by +41.3% Year-on-Year (YoY) during the week commencing June 14 (the week non-essential stores reopened)

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June 4, 2020
Online Retail Sales Reach Twelve-Year High as E-Commerce Underpins the ‘New Normal’

Online retail sales growth was up an astonishing +32.7% Year-on-Year (YoY) in May, the highest annual result since March 2008

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May 12, 2020
Online Retail Sales Soar to Ten-Year High as COVID-19 Redefines Shopping Behaviours

Online retail sales growth was up a staggering +23.8% Year-on-Year (YoY) in April, as high streets across the country remain deserted

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April 15, 2020
First Month Under Lockdown Sends Online Clothing Sales Spiralling

In a month where Spring buying would typically set in, online clothing sales were down -23.1% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

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March 19, 2020
Online sales flat leading into Coronavirus crisis hitting UK

Following a very slow start to the year, the UK’s string of winter storms failed to stimulate online demand as online sales growth for the month limped in at -0.4% Year-on-Year (YoY).

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January 22, 2020
Solid December Continues Late Boost to Dismal Year for Online Retail

UK online retail sales growth spiked unexpectedly to +9.4% Year-on-Year (YoY) in December, bringing 2019 to a positive close with a surprisingly strong Christmas trading period, according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

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December 17, 2019
Online sales soar in November to record the highest growth of the year

Despite forecasts of poor turnouts and a number of retailer boycotts, November’s annual discount days set online sales soaring last month, with a growth rate of +16.4% Year-on-Year (YoY).

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