Offers and solutions to navigate the Coronavirus pandemic

As the Coronavirus pandemic continues to create unpredictable circumstances for the retail industry, the immediate goal is to be reactive, and to keep serving the nation in these extraordinary times.

To help the industry cope under these unusual circumstances, IMRG are providing all retailers with their solution provider members latest offers and solutions in one place, helping you find opportunities to adapt your processes whilst coping with surges or dips in demand.



Due to Covid-19 outbreak and lockdown, millions of business have been affected. Will bringing your business online and mobile help you continuing your sales and service distribution growth like other players in market? Will AsiaPay being a most established digital payment service player in Asia could help you to make available the payment services you need in days? 

Sign up now and enjoy FREE data analytics and anti-fraud service and discount fees. 




 In response to current economic uncertainties we are offering 90 days of free US tax automation to all new AvaTax customers. Take advantage and starting building for the recovery. 

Click here to find out more. 



BounceX, soon to be Wunderkind 

During this time BounceX are pleased to offer enhanced payment terms, and all of our pilots come with a contractual, revenue guarantee. If we don’t hit it, we’ll work for free.  

In addition to this BounceX, soon to be Wunderkind is tracking how the latest news and regulations affect performance for eCommerce marketers. Their dashboard is updated daily with the latest data, with deeper commentary shared twice per week. If you'd like ways to recover lost revenue over the coming months, sign up for instant updates. 

To discuss how we can help your company email us here


CJ Affiliate

For our valued IMRG partners: CJ Affiliate are waiving fixed costs for three months for brands who launch before 1st June 2020 - that means no setup cost or other fixed fees.

Contact James Cox now for access to the world’s largest pool of quality, global publishers.



Meet MobileMerchant so you can take payments on the go with no set up fees 

Chaos can present opportunities to adapt. MobileMerchant could be just what you and your customers need right now. You simply download an app and we send you a card reader. Pair them, and you are good to go.  

  • You will receive your funds in your account next business day 

  • No contract 

  • Pay as you go transactions - 1.75% per transaction* 

  • Receipt via email and text message options 

You have the ability to accept mail or telephone orders with the virtual terminal feature. 

Cick here to find out more.

* Applies to all VISA and MasterCard. Specific rates applied to American Express 1.9%, Diners Club or Discover 2.5%, JCB 2.5%. Offer is limited and subject to availability until 30/06/2020. 

Take your business online with our 3 month free* trial on eShop 

As we find our new normal, now is a great time to take your business online. Do that quickly, easily and cost effectively with Elavon eShop. Our eCommerce solution will help you build your own website, already optimised for search and to accept payments. 

Click here to find out more.

*Acquiring fees are charged separately.  Offer is limited and subject to availability until 30/06/2020. 



Marketing in a recession: How can you have the confidence to invest?

The answer lies in using Conversant’s unique technology to apply data driven marketing strategies in combination with machine learning and 1:1 communication for guaranteed returns on our one-to-one personalised advertising
•    Ad spend from messaging existing customers
•    Ad spend from messaging new to file customers

Email Elliott Clayton today to claim this offer!



Free Crossborder eCommerce consultation 

While COVID-19 has created many challenges for the retail sector, some brands have been able to pivot and perform strongly by focusing on global markets. 

eShopWorld is offering a free, no-obligation consultation to brands and retailers, to assess their current crossborder capability, and provide them with some tips and actionable insights that will help them tap into the global opportunity. 

Register your interest here 



We’re helping new and existing retail clients navigate this period by focussing on providing digital services which drive revenue by improving key metrics like conversion rate and customer satisfaction. Right now there’s a number of ways in which you can engage us which include flexible commercial terms and outcome-based performance models, all of which help you improve your digital channels for your customers immediately. During this time we’re also offering free decision accelerators like audits, analytics reviews and prioritisation workshops subject to availability.

To discuss how we can help you email us direct at:

Find out more about our current offerings here.



Grow your international online revenues with no minimum monthly fee 

Global-e enables retailers and brands to significantly increase their international online conversion rates by offering customers in 200+ destinations worldwide an optimal localised shopping experience, customised to local market best practices and in alignment with the merchant’s business strategy and financial goals.  

Pay as you go, based on your sales volume, with no setup fees and no minimum monthly fee during 2020. 

Click here to find out more



Intersoft are helping eCommerce, fulfilment, logistics and retailer businesses who are currently facing uncertainty in the current financial climate due to the recent outbreak of #Covid19, by offering free Royal Mail on-boarding for a limited period. Customers should be up and running within a week providing all steps have been followed with our on-boarding team. Call us 01753 689292 | Email us & we'll get you back online to continue shipping #AllInThisTogether 

Click here to find out more here. 



Kooomo has waived setup fees to aid retailers to sell online and overcome Covid-19. This support will enable any retailer medium or large to get their products online without incurring any costs. 

Ciaran Bollard, CEO of Kooomo says “This is a great opportunity for retailers and brands to utilise this support in conjunction with government aid packages such as the COVID-19 impact scheme.” 

Kooomo (which normally operates on a revenue-share model once a merchant is set-up) will waive setup fees that on average consist of about €40,000.  

If you’re interested in understanding more about how Kooomo can help your business, book a 1:1 call with our support and commercial team. 

Click here to find out more.



To help current and future clients cope during this period, Lengow is offering: 

•    Access to three additional marketplaces for clients who are already on a marketplace plan. Access to three marketplaces to clients that do not have a subscription. 

•    Free Lengow trial for companies that do not have an account yet. 

(Offers valid until 31/05/2020) 

Click here to find out more here. 


Loqate technology

Helping to make non-contact delivery possible. 

During this difficult time, safe delivery has a whole new meaning. Businesses are doing all they can to ensure the safety of employees and customers during delivery transactions. 

With non-contact delivery now critical, we’re offering UK businesses and charities access to the latest version of our address capture solution, free-of-charge for a limited time. This technology includes what3words, which provides a unique delivery point option. 

This technology will help improve delivery service, making first time delivery more effective and safer. 

Click here to find out more here.


Magento Commerce 

Adobe is committed to providing impacted businesses with the support and resources they need to navigate this challenging time. Among the programs we are offering are, 3 months free of Magento Commerce, launch packages, free training and marketplace extension discounts.  

Click here to find out more.



IMRG member free trial – Enable contact free parcel deliveries with parcel lockers 

To meet rising ecommerce demand and help reduce person-to-person contact, parcel lockers can provide a self-serve option for customers to collect packages, or make returns without human interaction. Contact us to find out more about parcel lockers as a Click and Collect solution, and to apply for our IMRG exclusive free trial offer. 

Pennies - Because donations matter. 

Ecommerce embracing micro-donations to engage colleagues, consumers and communities.

Never before has brand reputation and ESG [ Economic & Social Governance] been at the forefront for retailers. Behaviour today will affect how customers engage your brand in the future. Supported by most platforms and payment providers enabling microdonations on your website supports your ESG strategy, brand and helps give back to society communities and those charities that are dear to your heart and that of your customers.

Contact Dion Christiansen at Pennies on 07885 563 0019 or email him on to get set up quickly.


Retail Trust 

CaRe20: Caring for Retail during Covid-19

IMRG are supporting the ‘CaRe20 – Caring for Retail during Covid-19’ campaign, which has the bold but highly necessary aim of raising £10m for retail staff facing financial distress due to the coronavirus pandemic.

We – together as an industry – need to ensure we are doing all we can to support affected retail staff through this incredibly challenging period. 

IMRG is calling on all of it's retail and solution provider members, to join us and support CaRe20 so we can collectively make a real difference.

Donate to the Retail Trust CaRe20 initiative today



Easy order and delivery management when transitioning from offline to online 

ShipStation is here to lend a helping hand through these challenging times. To support your business, were offering a 90-day free trial for retailers that are looking to move an existing business online, or launch an ecommerce business for the first time. For more details and to sign up, visit our website now. 



Retailers globally are facing challenges around reducing operational costs, managing fluctuating demands, maintaining a robust supply chain, building scalable ecommerce platforms, and improving customer engagement & loyalty. The Zensar Enterprise Resiliency Framework (ZERF) enables flexible business solutions to help enterprises mitigate business impact through immediate cost take out, prepare for expedited recovery post normalization and build a more robust enterprise in the long term.