IMRG Online Retail Data Webinars

Did you miss a webinar? Watch it on-demand

A webinar featuring IMRG, Foolproof, goMoxie and ACI; in which, with the help of the IMRG Capgemini Digital Dahsboard, we look at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


A webinar featuring IMRG, emailage, Lucidworks and Magento, an Adobe Company; in which we draw on metrics which not only define the state of play of UK ecommerce, but also those which provide the most actionable information for retailers to take away and study alongside their online retail strategies.


A webinar featuring IMRG, IntelligentReach and goMoxie; which focuses on the data and insight behind new customer acquisition and their marketing sources in 2020.


A webinar featuring IMRG and SafeCharge, a Nuvei Company, which focuses on providing retailers with the knowledge and information needed to improve online conversion rates by overcoming payment declines and driving higher approval rates.


A webinar featuring IMRG and An Post Commerce, which focuses on understanding how to optimise your strategy for the Irish market, comparing expectations around fulfilment of orders and identifying what you need to consider when looking to grow order volumes for Irish shoppers.


A webinar featuring IMRG and Magento, which focused on some of the interesting developments from the Black Friday period 2019 and what they meant for future trading.


A webinar featuring IMRG, Avora and Brightcove, which reveals the retailer types growing fastest online with the help of the new IMRG Capgemini Digital Dashboard.


Webinar tile

A webinar featuring IMRG and Global-e, which reviews 2019 Black Friday and Christmas trading, both domestically and cross-border.


A webinar featuring IMRG and J.P.Morgan, which builds a checklist for retailers looking to know what to do now about secure customer authentication.


A webinar featuring IMRG and J.P. Morgan, which looks at some of the trends in propositions, as well as key innovations and regulatory requirements that may come to define retail over the coming year.


A webinar featuring IMRG and Conversant, which serves as a quick final reminder of who did what and when during the Black Friday period in 2018, so that information is front-of-mind as we enter the most chaotic period of the year.


Join IMRG and Conversant as we delve into detail on which categories have been recording solid growth and which are struggling as we enter into the most important time of the year.


Join IMRGCriteo and eShopWorld as we review retailer campaigns to see how they targeted customers, what approaches they took and how they communicated this information.


Join IMRG and GFS as we reveal some of the key findings from IMRG's annual consumer home delivery review – now in its 11th year, providing a full trend line across a long period tracking shifting shopper attitudes toward delivery.


Join IMRG and Magento as we look at some of the fundamentals of what constitutes a good site experience for customers – and quantify how some of those elements can influence conversion.


Join IMRG and Zendesk as we share insight from a new joint report exploring some of the challenges that retailers face, the customer expectations that drive them and scenarios that will help to bridge the gap between customer expectation and brand promise.


Join IMRG and Lucidworks for this Data Webinar, where we identify the 12 different types of search query that customers use – also looking at how customers behave when using search, their conversion and what happens when they receive either no results, or inaccurate ones.


Join IMRG and Elavon as we delve into the results of our study and reveal those checkout pages which see a high conversion rate, time and time again.


One of the most effective ways to understand what customers actually want and expect from retailers today is to ask them directly. Join IMRG and Zendesk as we analyse our extensive customer feedback datasets to analyse how you should evolve areas of your proposition.


Join IMRG as we home in on those metrics which not only define the state of play of UK ecommerce, but also those which provide the most actionable information for retailers to take away and study alongside their online retail strategies.


Join IMRG on our ‘Structuring Delivery / Returns Propositions’ webinar, supported by iForce and Wincanton, where we will share fresh insight from a number of IMRG data studies looking at how to structure your proposition for success.


Join IMRG, Maginusand Apptus in our Data Webinar and learn which methods of searching are most likely to lead to a conversion. 


Join IMRG and Loqate, a GBG solution, as we pinpoint which areas of the checkout retailers should optimise to increase conversion rates.


In this webinar, IMRGLiveArea, and Search Laboratory examine what we can learn from the Black Friday period in 2018, trends and messages we saw in seasonal marketing campaigns, and the pros and cons of participating in/opting out of the event.


Join IMRG and Summit as we pinpoint which areas of their websites retailers should optimise to increase conversion rates, focussing on the basket review and checkout pages.


How can purchase journeys be optimised

Join IMRG and Trustpilot as we look at various stages of the customer journey, with elements taken from multiple IMRG data studies, where we have found slight variations in how information is presented can influence greater conversion.


EU Flag

Join IMRG and GFS in a follow up to our recent Data Breakfast debate, as we consider what contingencies you can be putting in place to protect existing EU revenues by ensuring continuity of trade as well as open the gateway to international ecommerce growth – at the same time.


Join IMRG and Exponea as we pinpoint which areas of their websites retailers should optimise to increase conversion rates.


Join IMRG and iAdvize as we discuss the latest data we’re tracking relevant to customer engagement


Which sectors

Join IMRG and Omnia Retail as we give an overview of the latest sales growth trends, which are informed by more than 210 leading UK retailers.


Join IMRG and Bluecore and learn how you can improve your email performance and increase channel revenue


In this webinar, IMRG and Proximis discuss the differences between multichannel and online-only retailer propositions, with data informed by more than 210 leading retailers.


How did online retailers perform during January 2019, and what trends are IMRG tracking? Watch this webinar and get an overview of our February findings, which are informed by more than 210 leading retailers.


In this webinar we interrogate our sales index, which is informed by more than 210 leading retailers. Watch this webinar and get our data backed insights and analysis on January 2019 online retail performance.


Join IMRG and GFS to learn about the findings from an extensive report on consumer home delivery. Maru/edr surveyed 2,000 UK shoppers – we’ll analyse the responses and advise retailers what the results mean for online delivery best practice in 2019.


Join IMRG and SAS as we discuss online retail in 2018 by sector, with data informed by more than 210 leading retailers.


Delivery Week 2020 scroll banner