Melissa has over 38 years of experience in providing global data quality, address and identity verification services, that enable organisations to improve their customer onboarding and data management – and thereby enhance the user experience and eliminate failed deliveries – reduce fraud and comply with regulatory requirements.
Melissa’s UK office, with its local data and technology knowledge, provides a wide range of web services, SaaS, apps and on-premise software solutions. These help organisations to deliver efficient multichannel customer engagement; onboarding; data management and ID verification; optimise organisational efficiency; build customer loyalty; meet Know your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Melissa’s world class industry leading service technologies not only cover the UK, but the rest of the world, and are supported 24/7 by their global service infrastructure.
Having helped over 20,000 organisations of all sizes globally to unlock accurate customer data, Melissa works with retailers including: ASOS, Dufry, P&G, HUF, Mars, Wiggle, Mephisto, Kohl’s, Nordstrom, The Home Depot, Melitta and Walmart. They also work with organisations across a wide range of sectors, including: the BBC, Citi, Family Fund, the Financial Conduct Authority (FCA), GSK and the NHS.
By Barley Laing, the UK Managing Director at Melissa In the retail sector the transformative power of artificial intelligence (AI)…
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