IMRG Data Webinar - 10 things that make customers smile (and buy) more

Maybe you have a lot of mobile visitors but not a lot of conversions. Perhaps sales are flat, or you’re seeing less customer churn. On the other hand, you may be growing steadily, but want to go faster.

How can you make your customers happier? Before you think about cutting prices or changing your product, take a look at your online shopping experience. Is it frictionless, accessible, and fun? Does it make customers want to buy and keep coming back?

Join IMRG and Magento as we look at some of the fundamentals of what constitutes a good site experience for customers – and quantify how some of those elements can influence conversion.

You will learn:

• How to get the basics right – speed, choice and security
• How to provide better experiences – personalisation, cross-device and cross-platform
• How to be a leader – loyalty, convenience and uniqueness

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Not a member? Join the IMRG Membership to watch the webinar and get unique resources to understand and improve your online retail performance.

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